Devesco Pierre Email & Phone Number

Frisco, Texas, Us

· Active participant in the development of Federos Products, designing and implementing software solutions based on Product/Business demand· Standard documentation and tracking all development activities in code and using Jira/Confluence etc. · Building reusable code and libraries for future use· Optimization of the application for maximum speed and scalability · Analyze & resolve any issues that arise· Identify root cause and implement corrective action· Ability to read custom code and make significant changes· Test and support product updates and hotfixes in QA environment· Maintain role as key consultant to the project team· Develop deep understanding of Assure1 deployment within customer’s environment· Provide Best Practice guidance for developing custom rules, scripts, integrations etc.· Deliver briefing materials on Assure1 implementation to customer leadership as required· Report and prioritize feature / function requests back to Federos· Develop knowledge base to assist customer support staff

Nashville, Tennessee, Us

Developing an automated CI/CD process for cloud-based applications using AWS services such as CodePipeline, CodeBuild, CodeDeploy, and CloudFormationDesigning and deploying AWS architecture for secure, internet facing serverless applications using AWS services such as AWS networking principles, AWS Lambda Functions, AWS S3 and AWS RDSAdapted a Continuous Integration/Continuous Delivery Pipeline utilizing tools like Git, Jenkins, Docker, Circleci, Kubernetes

Newport Beach, California, Us

Troubleshoot/Configure ELK and Tivoli application in an Openshift/Kubernetes container Serves as the customer’s primary point of contact for all communication and provides software support for the IBM Tivoli product suite.Responsible for the proper troubleshooting, escalation, and documentation of all customer issues, requests, questions, and concerns. Works closely with system administrators, supervisors, and technical staff at the customer site as well as other gen-E support staff to provide successful and timely resolution of support issues.Solve practical problems while working with a variety of unknown variables.Support custom ELK application in a physical, cloud or container environmentDesign, developed Log-stash integration for Tivoli logs files into a Kibana dashboard using AGILE software development cycle that reduced time to find root cause of issues

Hyderabad, Ts, In

Independently manage full ITIL lifecycle process and tool implementation projects using IBM Tivoli Netcool Suite of products.Assisting in design, development and delivery of complex OSS/NMS solutions using OMNIbus, Impact, ITNM, and IBM TCR.Integrated other monitoring tools, such as Zenoss, Nagios into IBM Tivoli Netcool/OMNIbus

Campbell, California, Us

Created automation for daily operator tasksCreated Cognos/BIRT reports for business metrics and historical researchBuilt custom front-end to mange database tablesPerformed requirements gathering and designed a solution to replace an internal transaction monitoring service.Upgraded end of life software to current supported software and migrated customer customizations.Created custom scripts to handle configuration migration.Analyzed and gave feedback on proposed enrichments, automations, and correlation policies.Developed custom rules for the Generic Log File probe to replace an ingrown company monitoring solution.Provided guidance for Netcool monitoring best practices.Created WebGUI tools to launch server based applications and custom searches.Developed Impact policies to enrich event informationDiagnosed performance issued with Netcool Event list and troubleshoot issue with support organizationGenerated a user guide for NOC operators to carry out basic administrative functionalityPrepared training material for End-User trainingPerformed Impact policy development and created custom Perl scripts to increase policy efficiencyInstalled and integrated core Tivoli components for data center while creating custom rules and alerts for PC server devices. Installed and integrated System Service Monitors to monitor core business processes.Installed ObjectServer and Webtop and created Custom automations, tools and procedures. Installed probes (Syslog, MTTrapD, DMS) and integrated Syslog probe to work with Syslog-ng server

Education record

Mathematics And Computer Science, Mathematics And Computer Science