Devesco Pierre Email and Phone Number
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Devesco Pierre personal email
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Accomplished support engineer with seven years of consulting experience in designing and implementing service management architectures with experience in business cost-reductions through enterprise-wide automation solutions. Also has the ability to assist business functionality through business policy & procedure analysis and development. Industry experience extends to telecommunications and services providers, as well as public sector Information Technology organizations where his broad experience can be leveraged.Excellent troubleshooting skillsProactively stay up to date with all the latest technologies concerning assigned products and the underlying technologies.Extensive experience in examining, investigating and solving dynamic problems with ability to think "out-of-the-box” and develop creative solutions.Experience in the Network Fault Management applications preferredRecognize and escalate technical within the Customer Support and Engineering organizationsExperience with network troubleshooting technologiesExperience with SNMP Monitoring and troubleshootingSpecialties: IBM Tivoli Netcool ImpactIBM Tivoli Netcool Omnibus & WebGUITivoli Integrated PortalJazz for Service ManagementIBM Tivoli Monitoring Tivoli Common ReportingDatabase Experience: Oracle, DB2, MSSQL Server.Runbook AutomationAWS CloudformationDockerKubernetes
Federos (An Oracle Company)
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Principal Consultant - Back End DeveloperFederos (An Oracle Company) Dec 2020 - PresentFrisco, Texas, Us· Active participant in the development of Federos Products, designing and implementing software solutions based on Product/Business demand· Standard documentation and tracking all development activities in code and using Jira/Confluence etc. · Building reusable code and libraries for future use· Optimization of the application for maximum speed and scalability · Analyze & resolve any issues that arise· Identify root cause and implement corrective action· Ability to read custom code and make significant changes· Test and support product updates and hotfixes in QA environment· Maintain role as key consultant to the project team· Develop deep understanding of Assure1 deployment within customer’s environment· Provide Best Practice guidance for developing custom rules, scripts, integrations etc.· Deliver briefing materials on Assure1 implementation to customer leadership as required· Report and prioritize feature / function requests back to Federos· Develop knowledge base to assist customer support staff -
Tivoli Consultant & Devops LeadMb Usable Security, Llc Aug 2020 - PresentNashville, Tennessee, UsDeveloping an automated CI/CD process for cloud-based applications using AWS services such as CodePipeline, CodeBuild, CodeDeploy, and CloudFormationDesigning and deploying AWS architecture for secure, internet facing serverless applications using AWS services such as AWS networking principles, AWS Lambda Functions, AWS S3 and AWS RDSAdapted a Continuous Integration/Continuous Delivery Pipeline utilizing tools like Git, Jenkins, Docker, Circleci, Kubernetes -
Senior Technical Support EngineerGen-E Feb 2015 - Jul 2020Newport Beach, California, UsTroubleshoot/Configure ELK and Tivoli application in an Openshift/Kubernetes container Serves as the customer’s primary point of contact for all communication and provides software support for the IBM Tivoli product suite.Responsible for the proper troubleshooting, escalation, and documentation of all customer issues, requests, questions, and concerns. Works closely with system administrators, supervisors, and technical staff at the customer site as well as other gen-E support staff to provide successful and timely resolution of support issues.Solve practical problems while working with a variety of unknown variables.Support custom ELK application in a physical, cloud or container environmentDesign, developed Log-stash integration for Tivoli logs files into a Kibana dashboard using AGILE software development cycle that reduced time to find root cause of issues -
Sr. ConsultantSoftential Oct 2013 - Feb 2015Hyderabad, Ts, InIndependently manage full ITIL lifecycle process and tool implementation projects using IBM Tivoli Netcool Suite of products.Assisting in design, development and delivery of complex OSS/NMS solutions using OMNIbus, Impact, ITNM, and IBM TCR.Integrated other monitoring tools, such as Zenoss, Nagios into IBM Tivoli Netcool/OMNIbus -
Member - Board Of DirectorsUniversal Capoeira Angola Center, Inc. Jan 2012 - Oct 2013
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Senior ConsultantGen-E Jul 2007 - Oct 2013Campbell, California, UsCreated automation for daily operator tasksCreated Cognos/BIRT reports for business metrics and historical researchBuilt custom front-end to mange database tablesPerformed requirements gathering and designed a solution to replace an internal transaction monitoring service.Upgraded end of life software to current supported software and migrated customer customizations.Created custom scripts to handle configuration migration.Analyzed and gave feedback on proposed enrichments, automations, and correlation policies.Developed custom rules for the Generic Log File probe to replace an ingrown company monitoring solution.Provided guidance for Netcool monitoring best practices.Created WebGUI tools to launch server based applications and custom searches.Developed Impact policies to enrich event informationDiagnosed performance issued with Netcool Event list and troubleshoot issue with support organizationGenerated a user guide for NOC operators to carry out basic administrative functionalityPrepared training material for End-User trainingPerformed Impact policy development and created custom Perl scripts to increase policy efficiencyInstalled and integrated core Tivoli components for data center while creating custom rules and alerts for PC server devices. Installed and integrated System Service Monitors to monitor core business processes.Installed ObjectServer and Webtop and created Custom automations, tools and procedures. Installed probes (Syslog, MTTrapD, DMS) and integrated Syslog probe to work with Syslog-ng server -
Test TechnicianGe Fanuc 2005 - Jan 2007
Devesco Pierre Skills
Devesco Pierre Education Details
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Udacity -
Oakwood UniversityMathematics And Computer Science
Frequently Asked Questions about Devesco Pierre
What company does Devesco Pierre work for?
Devesco Pierre works for Federos (An Oracle Company)
What is Devesco Pierre's role at the current company?
Devesco Pierre's current role is Developer that ensures the company's product Assure1 integrates successfully within customers' IT and Operations systems and processes.
What is Devesco Pierre's email address?
Devesco Pierre's email address is de****@****n-e.com
What is Devesco Pierre's direct phone number?
Devesco Pierre's direct phone number is +194979*****
What schools did Devesco Pierre attend?
Devesco Pierre attended Udacity, Oakwood University.
What are some of Devesco Pierre's interests?
Devesco Pierre has interest in International Travel, Capoeira Angola, Personal Finance, Environment, Scuba Diving, Cycling, Reading, Poverty Alleviation, Human Rights, Flying Trapeze.
What skills is Devesco Pierre known for?
Devesco Pierre has skills like Netcool, Perl, Data Center, Integration, Itil, Unix, Enterprise Software, Databases, Solaris, Cloud Computing, Linux, Snmp.
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