Devi Nugraha Email & Phone Number

Banten, Indonesia

Jakarta Metropolitan Area

Sales Strategy and Activation:1. Develop and implement sales strategies and plans to achieve revenue targets.2. Analyzing market trends, consumer behavior and sales data to inform sales strategies3. Collaborating with cross-functional teams (e.g., marketing, product management) to develop and execute sales campaignsSales Process Optimization:1. Evaluate and enhance the sales process to improve efficiency and effectiveness.2. Identify and address gaps or bottlenecks in the sales pipeline.3. Implement best practices and standardized sales methodologies.Performance Measurement and Analysis:1. Define key performance indicators (KPIs) to measure sales team performance.2. Track and analyze sales data to identify trends, patterns, and areas for improvement.3. Prepare reports and presentations on sales performance for senior management.Sales Enablement:1. Collaborate with marketing and product teams to develop sales enablement materials.2. Ensure sales representatives have the necessary tools, resources, and information to succeed.3. Coordinate with cross-functional teams to streamline sales processes and remove barriers.Sales Training and Development:1. Developed and implemented sales training programs that improved sales skills and resulted in a 30% increase in sales effectiveness2. Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 30% every month loping and implementing sales plans and targets3. Developed and implemented a sales playbook that standardized sales techniques and product, resulting in a 30% improvement in sales conversion rateSales Forecasting and Budgeting:1. Work closely with finance, operations and HR teams to develop sales forecasts and budgets.2. Monitor and manage sales expenses to align with the allocated budget.3. Provide insights and recommendations to senior management based on sales projections.

Jakarta Metropolitan Area

Sales Strategy and Planning:1. Develop and implement sales strategies and plans to achieve revenue targets.2. Conduct market research and analyze sales data to identify opportunities for growth.3. Collaborate with senior management to define sales objectives and set sales quotas.Sales Process Optimization:1. Evaluate and enhance the sales process to improve efficiency and effectiveness.2. Identify and address gaps or bottlenecks in the sales pipeline.3. Implement best practices and standardized sales methodologies.Sales Training and Development:1. Provide coaching, training, and guidance to the sales team.2. Develop sales training programs and materials to improve sales skills and product knowledge.3. Conduct regular performance evaluations and provide feedback to sales representatives.Performance Measurement and Analysis:1. Define key performance indicators (KPIs) to measure sales team performance.2. Track and analyze sales data to identify trends, patterns, and areas for improvement.3. Prepare reports and presentations on sales performance for senior management.Sales Enablement:1. Collaborate with marketing and product teams to develop sales enablement materials.2. Ensure sales representatives have the necessary tools, resources, and information to succeed.3. Coordinate with cross-functional teams to streamline sales processes and remove barriers.Sales Forecasting and Budgeting:1. Work closely with finance and operations teams to develop sales forecasts and budgets.2. Monitor and manage sales expenses to align with the allocated budget.3. Provide insights and recommendations to senior management based on sales projections.

Jakarta Metropolitan Area

1. Align with Tele-sales and Canvasser team to create SOP and Tele-sales script2. Help Tele-sales team to improve quality of Tele-sales agent.3. Align with field sales team to improve quality of Account Executive4. Create and conduct onboarding program for sales team new joiner5. Conduct a consultative selling workshop6. Managing and monitoring every learning assignment through LMS

1. Analyze training needs in every divisions2. Design and develop curriculum, learning plan, content and training material3. Made a training report and analyze what must to adjust4. Implement and conduct the training5. Create SOP and Tele-sales script pitch deck

Acquire and Dealing with 20 new customers with GMV Rp. 18.500.000/month Design and manage pipeline for sales strategy Make a good relation with existing customers Best majoo sales person 2019 Best performance Senior Account Excecutive from August 2019 - March 2020 Best Senior account excecutive in 2020 first quartal

Greater Jakarta Area, Indonesia

1. Creating and developing onboarding Program for Stoqo New hires2. Made Stoqoversity project (Softskill training for Supervisor and Team leader level)3. Made a buddy program, to make sure stoqo culture well deliver to our new hires4. Collaborating with marketing team for internal branding program5. Developing stoqo blitz (Mini MT at Stoqo)6. Creating and developing Stoqo communities and employee enggagement program

Greater Jakarta Area, Indonesia

1. Made 5 Daily Meeting with potential customers2. Acquire min 20 new outlet with minimum GMV Rp. 100.000.000,- and maintain relationship with them in every month3. Collaborate with internal Stoqo team to ensure customers needs are fulfilled effectively4. Be a Food And Beverage consultant to customer if they are needed5. Made promotion program for customer (such a loyalty program, acquisition program and new convert promo)

Greater Jakarta Area, Indonesia

1. Handling 50 Complain online transaction between users with Free Returnfeature per day. 2. Make relation and communication between Tokopedia and other company to support Free Return feature.3. Hold meeting in every quartal with Product Division, IT Division and Bussines Division to improve Tokopedia free return feature4. Make a new SOP and flow management basically from Tokopedia Free Return terms and condition.5. Training other resolution specialist agent to handle Free Return case

Greater Jakarta Area, Indonesia

1. To analyze each incoming complain online transaction between users ( seller and buyer) 2. Provide a good solution in online transaction3. Negotiate with sellers and buyers for a good solution to solve the case or complain4. Managing, mediating and keep the flow of discussion between sellers and buyers keep straight for the good solution to solve the case or complaining Tokopedia Free Return terms and condition.