Devi Persaud Email & Phone Number

United States

135-10 Rockaway Blvd, South Ozone Park. 11420

Greeted customers warmly and offered assistance. Helped customers find and select products.Kept work area clean, organized and free of clutterat all times.Performed cleaning tasks, keeping store neat andorganized.Assisted customers with product selection toensure customer satisfaction.Operated cash register and POS to handlepurchases, refunds, and exchanges for customers.Organized merchandise displays to promotehigher levels of customer engagement.Handled customer complaints and inquiries in acourteous and efficient manner.Operated cash register and POS to process salestransactions and handle payments.Opened and closed cash registers, balanced cashdrawers, and made deposits.Processed credit card transactions quickly andsecurely.Developed an in-depth understanding of theproduct line and was able to effectivelycommunicate features and benefits to customers.Maintained inventory records for restockingpurposes.Kept signage and merchandise displays organizedand up-to-date, promoting visual presentationstandards.Placed special orders, submitted online orders, orcontacted other stores to find desired items.Resolved conflicts arising from incorrect orders ordamaged goods promptly and professionally.Accurately completed daily reports on salesactivity.Entered customer transaction information intocompany databases.Tracked customer data and created sales reports,using data to identify opportunities and improvesales.Forecasted sales numbers to gauge product andcampaign success.

Jamaica, New York, United States

Provided exceptional customer service to ensurecustomer satisfaction.Maintained a high level of professionalism whendealing with difficult customers.Handled escalated calls professionally by listeningcarefully to the needs of each individual customerbefore offering appropriate solutions.Responded to telephone inquiries and complaintsfollowing standard operating procedures.Performed data entry tasks accurately and in atimely manner.Logged details of customer service calls incomputer system following correct protocols

Orange Park, Florida, United States

Resolved customer complaints efficiently whilemaintaining excellent customer service.Supervised cash handling processes to ensureaccuracy of transactions.Assisted customers with product selection,pricing, payment options and returns andexchanges.Maintained organized store environment forcustomer and employee health and safety.Highlighted sale items and promotions withproper signage and displays.Used proven customer engagement techniques toincrease sales.

Spooner Village, Mahaicony, East Coast Demerara, Guyana S.A

Administered bookkeeping functions to generateinvoices and handle accounts payable andreceivable.Responded to customer inquiries via phone oremail in a professional manner.Organized export of rice and end-products toCaribbean Countries.Processed payrolls on a biweekly basis usingaccounting software.Managed office daily operations and submitteddaily and weekly reports.Assisted CEO in hiring and training of staff.

Esau & Jacob Mahaicony, East Coast Demerara Guyana, S.A

Managed day-to-day operations of the office, suchas ordering supplies, maintaining equipment andmanaging calendars.Administered bookkeeping functions to generateinvoices and handle accounts payable andreceivable.Responded to customer inquiries via phone oremail in a professional manner.Maintained confidential records relating topersonnel matters.Created and maintained filing systems to ensureaccurate record keeping.Purchased office supplies and equipment toreplenish inventory.Assisted in recruiting, onboarding and trainingnew employees.Processed payrolls on a biweekly basis usingaccounting software.Facilitated month-end closing processes, invoicingand journal entries.Cleaned and organized office, maintainingorderliness and reducing contamination.Developed and monitored office budgets andprocessed payroll.Prepared purchase orders and routed to projectmanager for approval.Created weekly schedules based on predictedstaffing needs, budgets and employee requests.Assisted with exporting and local salesdocumentation process of products to local ricemillers & buyers, as well as throughout theCaribbean and neighboring countries

Certificate, Accounting

High School Diploma, Biology/Biological Sciences, General, Gpa 3.11

Diploma was evaluated by FCSA for US equivalency and a GPA of 3.11 was reported