Devi Raju Email & Phone Number

Houston, Tx, Us

• Incharge of the complete Salesforce development activities for the entire organization after the initial package deployed by Salesforce.com.• Involve in developing visualforce pages, triggers and apex classes based on the requirements.• Create page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.• Implement pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects, Web to case, Email to case.• Worked on various scenarios of Salesforce.com APIs like SOAP, REST.• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.• Adhered to the Best Practices by avoiding Governor Limits in SOQL and SOSL statements within the custom Controllers, Extensions, and Triggers. • Created Workflow rules, Process Builder, Visual Flows and defined related tasks, email alerts, and field updates for Business Automation. • Developed Apex Classes, Apex Triggers, Visual force Pages and Custom Controller classes for various functional needs in the application.

Nashville, Tn, Us

• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality.• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation. • Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE. • Created the Marketing platform with customized APEX based business logic, Visualforce pages to capture leads via customized Web-to-Lead approaches• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. • Configured and customized sales cloud, service cloud Standard objects like Accounts, Contacts, Opportunities, Products, Opportunity Line Items, Leads, Campaign, Events, Tasks, Cases.

Southlake, Texas, Us

• Incharge of the complete Salesforce development activities for the entire organization after the initial package deployed by Salesforce.com• Used SOQL & SOSL for data manipulation needs of the application using platform database objects. • Developed Apex Classes, Apex Triggers, Visual force Pages and Custom Controller classes for various functional needs in the application. • Develop the events which work based on the flows. Used to perform the multiple actions using process builder.• Developed rich UI using CSS and Bootstrap in Visual Force Pages and used JavaScript, jQuery for client-side validations.• Expertise in working with Salesforce Standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards. • Designed Custom Objects, Custom tabs, validation rules, workflow rules, Page Layouts, Components, Visual Force• Defined Lookup and Master detail relationship on the Objects and created junction Objects. • Created custom Dashboard for manager's home page and gave accessibility to dashboards for authorized people. • Worked on process builders to create auto response, auto assigning cases, auto finishing cases, and auto populating fields on different objects as per the business requirements. • Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic. • Created page layouts, search layouts to organize fields, custom links, related lists and other components on record pages.

Responsibilities:• Requirement analysis and gathering• Prepare and walkthrough the functional specification with Business users• Designed the UI for a new module in AOS using ASP.NET Wizard• Write complicated stored procedure to meet MIS Report requirement• Monitoring, maintaining, improving and enhancing applications• Support clients to answer queries, locate information and review technical requirements.• Record customer change requests and technical requirements• Involved in Team Foundation Server branching for support and release versions• Create a new Change Request for developer team and coordinate from implementation till closing of CR.• Carry out immediate verification of any suspected problem to determine severity & impact• Ensure support calls that are being raised by business users on daily basis• Ensure all reported issues are addressed and tracked to closure in remedy with resolution details

Ness Technologies, Singapore Dec 2009 to Dec 2011Client: Alliance Entertainment & May Bank SingaporeProject: Product Planning System (Intranet ERP System - extension)Product Planning System is an extension for the existing ERP software Synergix. Alliance Entertainment is the major player in DVD / VCD distribution. All the transactions of Alliance is tracked by an ERP system called Synergix. However, Synergix lacks key modules like Product Management, Planning, Budgeting and Scheduling. There aroused the need of PPS.• Coding and enhancements in the project. • Generating a web base planning and budgeting system for internal Users using ASP.Net technology.• Co-ordinate with offshore team daily through conference call.• Lead role in developing Business Layer using C#• Coordination with the users.• Involved in Testing, test case preparation and user documentation.All new reports from the various Application Systems will be FTP (in TXT or PDF file format) over to their respective folders in the RHS. IT/MIS retrieve the file and configure it to requirements. After which the file will be placed in a specific folder on the server.

Client: Hewlett PackardProject: Automated Campaign BuilderThis is a system, which deals with consumer campaigns.Roles & Responsibilities:Upgrade user access in DatabaseCheck the user distribution profile and remove users in front-end profile Update campaign’s information in DatabaseAd-hoc reports generated from DatabaseTrace and monitor ProcessErrorLog, SendMailLogAdvise user to setup browserCarry out immediate verification of any suspected problem to determine severity & impact Ensure support calls that are being raised by business users dailyEnsure quality updates are performed during the closure of the ticketsEnsure quality updates are provided to users while addressing the issuesEscalate immediately to the next level during any severity /priority crisis.Ensure the regular updates, preferably at least every 1 hour via mail or chat Environment: ASP.Net, Sql Server, and IISProject: RobustoRoles & Responsibilities:File upload for optional and promotion links in DB (MS SQL data import)Pricing setup for countriesRequest to extract pricing from DB

Chelmsford, Essex, Gb

Project: Donor Management systemThe purpose of this system is to set up an active modern information system for donation management. It is a database program that helps to keep track of the donors and all the information associated with them and also to manage them. The donors maybe an individual or belong to groups or may be a corporate. The donors can donate either through Cash, cheque, credit, MO, PO or by means of any online transactions. The transactions are maintained based on the type of Donations and Donors. The transactions can also be one-time transactions and monthly transactions. The reports are generated based on the type of Donations.Roles & Responsibilities:● Gathering information from the client● coding and implementation of the project● interacting with users and involved in enhancement of the project