Management Information System Executive
CurrentJoined vedantu as Quality Analyst and moved to Data team as Sr.MISWork role as Quality AnalystAuditing the calls as per process requirementBased on call audit conducting feedback secessionCoordinating and conducting Weekly ClabritationAuditing call analysisCall listening secessionMock calls for new joiningAudit macro sheet creation and usageConducting Quality trainingSr.MIS Job rolesData maintenancePreparing daily weekly and monthly… Show more Joined vedantu as Quality Analyst and moved to Data team as Sr.MISWork role as Quality AnalystAuditing the calls as per process requirementBased on call audit conducting feedback secessionCoordinating and conducting Weekly ClabritationAuditing call analysisCall listening secessionMock calls for new joiningAudit macro sheet creation and usageConducting Quality trainingSr.MIS Job rolesData maintenancePreparing daily weekly and monthly reportsSharing the required data to vendorsmanaging inventoryhandling escalationWorking on emails and Freshdesk ticketsConnecting with Cross function team and getting the work doneWeekly review with concern team. Show less