· Processes invoices· Manages the CDO’s calendar · Coordinates donor visits · Updates the Raiser’s Edge database to reflect current donor activity· Writes basic grants · Takes meeting notes · Created and manages our high school student advisory board · Maintains office supply inventories and places new orders for supplies · Supports LA Food Bank events · Drafts and proofreads communications· Handles development department donor mailings

· Updates online product information and inventory · Ships merchandise to customers in a timely manner · Utilizes Shopify and Shipstation · Answers emails and phone calls regarding customer’s logistical questions

· Worked on a public outreach campaign on Urban Heat threats to vulnerable communities· Worked with a team to compile research and analyze data on communities that will be affected by urban heat· Wrote blog posts on environmental issues in Santa Monica

· Handled cash and credit transactions · Fielded calls regarding merchandise and frequent questions about the store· Attended monthly team meetings to ensure we meet various targets, sell memberships, and offer the best customer service possible

· Handled cash and credit transactions while assisting up to 100 customers daily· Helped customers build a skincare routine and answered questions with patience, diligence, and a positive attitude· Collaborated with the staff on store events, plastic bag policies, workflow efficiency, and general store maintenance and cleanliness.

· Consistently assisted clients with their personal needs such as packing, setting up services for new homes, and organizing cleaning services

· Organized conferences with students and CCLA board members.· Collaborated with students across the CCLA district to address students’ needs.· Created pamphlets and brochures to heighten awareness of school food assistance programs.