• Participating in the development of Salesforce applications based on EMR needs or changes. Designing and proposing solutions for architecture, technical, and security design to support growing business needs while thoroughly considering the greater system impact.• Collaborated with cross-functional teams to gather requirements and translate them into effective Salesforce configurations.• Developed and customized Apex code, Lightning components, and Visualforce pages to enhance system functionality.• Led the successful implementation of a Gift Card project aimed at efficiently distributing rewards to eligible members.• Creating user friendly custom objects. Maintaining security and integrity of application software relative to HIPPA requirements and contractual obligations.• Spearheaded the successful implementation of the Auto Signature project, a pivotal initiative aimed at enhancing user efficiency within Salesforce, resulting in a 25% reduction in the time spent on manual signature creation.• Successfully designed and implemented Lightning Web Components to enhance the user interface, resulting in a 20% improvement in user adoption rates.• Decreased IT costs and turn-around by 96% with dynamic dashboards across 10+ departments and $150k in savings by building scheduling component in Salesforce.• Worked with the Chief Medical Officer on building a RAF Score tool for providing effective patient analysis which saw a $500k savings in Q4 of 2023.• Conduct regular system audits and ensure data integrity by implementing robust data governance practices.• Building Lightning Web Components on Standard and Custom Objects for Customizing the application.• Involved in resolving issues found during Unit Testing, QA Testing & User Acceptance Testing (UAT).• Involved in all phases of SDLC like requirements gathering, analysis, design, development, testing and deployment, and documenting.

• Interacted with various business user groups to increase the user adoption for helping them use the software.• Worked with various Salesforce.com sObjects like Campaign, Accounts, Lead, Contact and Opportunities.• Added users, roles, public groups and implemented additional role hierarchies, sharing rules and record level permissions to manage sharing access among different users.• Designed and deployed Custom tabs, validation rules, and Auto-Response Rules for automating business logic to let support organization work more efficiently. Migrated data from legacy system to Salesforce.com using Data Loader.• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity between the objects.• Created various Reports and Report Folders to assist managers to better utilize Salesforce as a sales-tool and configured various Reports and for different user profiles.• Designed and developed customer solutions in Apex, Flows, Lightning Components, Visualforce pages, HTML, CSS, and other Technologies.• Developed Lightning components both within the Salesforce Lightning Design System and by writing custom Lightning Components in JavaScript with Aura/LWC framework. Maintained fluency with Apex, Salesforce query, and Salesforce Search language (SOQL and SOSL).

• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects.• Defined lookup and master detail relationships on the objects and created junction objects to establish connectivity between the objects.• Created user groups and configure workflows and assignment rules to enable proper routing of leads to the marketing members.• Created various Reports and Report Folders to assist managers and created Dashboards as per the requirements.• Designed various types of Email templates in HTML and Visualforce for an auto-response to customers and also worked on assignment rules, auto-response rules.• Customized Marketing application to create a web to lead forms, Campaign to lead forms, assigning tasks, and managing workflows.• Implemented Picklists, Dependent Picklist, Lookup and Master-Detail Relationships and Formula Fields to the custom objects.• Worked on Salesforce Flows, Process Builders and other Salesforce Automation tools.• Worked on Apex Classes, Apex Triggers and Visualforce pages to develop customer business logic.