Unit Layanan
- Responding to inquiries from customers regarding their accounts, benefits, and services. This may be done over the phone, email, or in-person.- Resolving customer complaints or issues in a timely and professional manner. This may involve working with other departments within the organization to investigate and resolve issues.- Collaborating with other team members to improve customer service and meet organizational goals and Staying up-to-date with changes in policies, procedures, and services to ensure accurate and timely communication with customers.