Devi Arunkumar Email & Phone Number

Bangalore Urban, Karnataka, India

After a career break, I successfully re-entered the workforce as a Sales Manager in the Global Payments Solutions(GPS) team in Bangalore through HSBC's Power2Her Returnship Programme by consciously adopting a growth mindset.In this role, here's what I did:- Performed extensive analysis and periodic review of revenue data to identify clients with the maximum potential for growth, which resulted in more than 60% of clients moving to higher revenue buckets. - Generated leads for the team through extensive market research- Gained expertise in data extraction, analysis and preparation of various MIS reports in Excel and PowerPoint

Bangalore Urban, Karnataka, India

Responsible for servicing high-value Payments and Cash Management(PCM) Corporate Clients with an emphasis on creating customer delight;Established an excellent working relationship within the various operations teams to ensure smooth and quick resolution of customer issues and queries;

Bangalore Urban, Karnataka, India

Worked as a Product Sales Manager for Cash Management Services (CMS) team in the Corporate Banking Group Solicited new accounts and smoothly implemented new dealsEffectively imparted product training to new clients and resolved all operational queries in a timely and adequate mannerDeveloped strong relationships with the customers and actively analysed and suggested new products and services to fulfill their needs

Mumbai Metropolitan Region

Proficiently managed and led a group of customer service officers in the Cash Management Services team serving high valued corporate clientsExceptionally guided my team through continuous training and knowledge sharingProposed and implemented a change in the team's structure to make it more process-oriented which resulted in my team's productivity to go over 200%

Postgraduate Degree, Business Management, Finance And Marketing

Graduate Cma

Bachelor Of Commerce - Bcom Honours