Devicharan M Email & Phone Number

Abu Dhabi, United Arab Emirates

As Project Manager for Corporate Excellence at Borouge, I shall be connecting Strategy to Execution across the value chain and Drive Process Improvement projects

Chennai Area, India

Role Mandate: Drive Customer Experience Strategy at Ford Dealerships across AP & MEA MarketsLed the (Ford Guest Experience: FGE) After Sales Customer Experience Process Refresh Cycle & rolled out Customized versions to major AP Markets - Thailand, Vietnam & Philippines; Customized the Launch version for South AfricaProject Managed the Customer Experience.

Chennai Area, India

Development & implementation of CRM Integration Strategy for Asia Pacific MarketsResponsible for Budget Control & Business Case Formulation for all Target ProjectsClose working knowledge of SAP CRM for Marketing & Contact Center ModulesInterface between the Various users at the Markets (Australia, New Zealand, Thailand, Vietnam, Philippines & India) and.

Chennai Area, India

Driving Strategic Projects around Customer Experience & Touch Points across Marketing, Sales & After Sales

Chennai Area, India

Was part of the Innovation & Transformation Group (ITG), as the name suggests, we are engaged by various Manufacturing Organizations, to transform their business. My expertise lies in the Marketing, Sales & After Sales areas. Spearheaded multiple RFPs, from the Business Perspective, for varied projects. Drove Digital offering development targeted at the.

Chennai Area, India

Internal Consultant engaged with the task of Turning the Company around by being part of the Finance Organization. Led Re-engineering projects on the Shared Service Center focusing on the Staffing Business. Mentored a few Chartered Accountants in the process.

Greater Chennai Area

Part of the Global Consulting Division of Daimler TrucksImplementing LEAN Projects in Daimler Subsidiaries WorldwideDrive Strategic Projects, which are connected with the Company's Mid & Long Term GoalsProject 1: Jun.'12 (1 Week) - Sales Project Support @ Stuttgart, GermanyProject 2: Sep.'12 to Dec.'12 - Procurement Project @ Stuttgart, Germany

Greater Chennai Area

Process defintion & modification for Markeing & Sales(M&S) / After Sales(AS) and all interfacesRetail (Dealership) & Wholesale process mapping & management in ARIS (BPM Software)Project Management - PMO member for all Product Launch Projects representing M&S/ASConducting LEAN / Process Workshops for Marketing, Sales & AfterSalesProject Lead for Regional.

Bengaluru & New Delhi, India

Business Process Re-engineering Profile / Dealer Operational ImprovementImplementing Toyota Production System and Lean Principles at Toyota Dealers all over IndiaPosted in Bangalore (HQ) & Gurgaon (North Regional Office)Oct'06 to Dec'08 - BangaloreMaintenance Reminder System(MRS)-Service Marketing Project, Pilot Implementation @BangaloreInvolved in the.

Mumbai Area, India

Area Parts & Service ManagerManaging upto 20 Hyundai Dealer Workshosp all over West Region - Mumbai, Maharashtra, Goa & GujaratResponsible for all service operations and initiatives of the assigned regionKey member of Operation Mumbai Flood - refurbishing over 5000 cars within 3 months after the July 26th 2005 deluge

Mba (Executive Programme), Sales & Marketing

Visited IIM-C for a Week as part of the Course Top 10% of the Class

B.E, Automobile Engineering, Distinction

Hindustan College of Engineering Automobile Department - 3rd Rank Holder Anna University - 15th Rank Holder

11Th & 12Th, Science With Computer Science, Distinction

Cultural Secretary of the School Senior Year Oratory, Adzap & Shipwreck Champion Volleyball Captain of the School - Senior Year Scored 90%.

3Rd To 10Th Standards

Won many Prizes for Academics, Sports & Culturals Represented the School and won many laurels in Oratory, Adzap, Shipwreck, Dance and.