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Devi Desina is listed as Production Support Engineer with 5 plus years of experience at SONETEL SOFTWARE SERVICES PRIVATE LIMITED, a company with 5 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Devi Desina.
Devi Desina previously worked as Production Support Engineer at Sonetel Software Services Private Limited and Application Support Engineer at Deepija Telecom Pvt Ltd. Devi Desina holds Bachelor Of Technology - Btech, Electrical And Electronics Engineering, A from Sri Aditya Engineering College, Adb Road, Surampalem, Pin-533437(Cc-Mh).
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3+ years of experience in Linux-CentOS Environment, Mysql and open source softwareasterisk in Dialer solutions as Sr. Support Engineer at DEEPIJA TELECOM PVT. Ltd. (24th OCT2016 to till date). Handled Projects like KIMS,YASHODA,VINDHYA,ZOLT,EMRI and several telecoms andmultiple clients over Australia,Saudi and all over India. security analysts who provisions and de-provisions access in Applications andPlatforms. Oversee day to day operations of the team and direct reports. Gateway Configurations and monitoring. Creating a routing with open source software asterisk with mediant and applications. Plan, measure and monitor health of operations. Lead initiatives like predictive trend analysis, continuous improvement through automationsand cross trainings. Come up with peak and non-peak flexible staffing guidance. Managing shift roasters and on-call support schedules. Responsible for performance management, team development, functional delivery andhandling escalations. Accomplish results by communicating job expectation, planning, monitoring, appraising jobresults and coaching. Maintaining quality service by enforcing quality and customer service standards , analyzingand resolving quality and customer service problems.
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Hyderabad, Telangana, India
Professional with more than 5 years of experience in customer success, technical support, Client management,Data analysis and reporting, VOIP configuration, IVR configuration, Debugging Issue, Bug Reporting and tracking
Hyderabad, Telangana, India
Worked as a application technical support engineer for more than 3 years in asterisk,MySQL and Linux platform.
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Devi Desina works for SONETEL SOFTWARE SERVICES PRIVATE LIMITED.
Devi Desina is listed as Production Support Engineer with 5 plus years of experience at SONETEL SOFTWARE SERVICES PRIVATE LIMITED.
Devi Desina is based in Hyderabad, Telangana, India while working with SONETEL SOFTWARE SERVICES PRIVATE LIMITED.
Devi Desina has worked for Sonetel Software Services Private Limited and Deepija Telecom Pvt Ltd.
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Devi Desina holds Bachelor Of Technology - Btech, Electrical And Electronics Engineering, A from Sri Aditya Engineering College, Adb Road, Surampalem, Pin-533437(Cc-Mh).
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