Devijin Ledesma Email & Phone Number

Metro Manila, Philippines

• Sources resumes of qualified candidates for specific job orders, used job boards, an applicant tracking system, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifies their qualifications, availabilityand compensation requirements
• Sets up interviews with candidates and hiring managers
• Involves in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Provides recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

National Capital Region, Philippines

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documenting these interviews.
• Set up interviews between candidates and hiring managers.
• Recruited passive candidates, through phone calls, emails, and general relationship-building.
• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

National Capital Region, Philippines

• Troubleshoot customer’s issue with their internet, TV and phone issues and maintaining quality calls
• Entered data in the system
• Identified the processes and methods that made the most effective responses for customers
• Accountable for meeting daily, weekly and monthly goals for current projects and responsibilities
• Responded to requests for assistance and/or possible processing of credit card authorizations
• Provided feedback reports on call issues related to downtime and/or training issues