Devika Narula Email & Phone Number

London, England, United Kingdom

Reiki is an energy transmitting process with hands which generally works in removing your blockages from your life, removes stress and fills in with positivity and heal your dysfunctional part of your life, including your mind, body and soul. Use of rhythmic breathing techniques to go deep into meditative state.

London, England, United Kingdom

I am passionate to guide people, started as a hobby and ultimately made it my profession.

North Greenwich

Greenwich, England, United Kingdom

• Supporting Front Office team with the daily tasks including back-office management
• Liaising with other departments to ensure that the guest experience run smoothly
• Looking after VIP’S, meet and greet with welcoming and warm nature
• Promptly took care of complaints, providing solutions and communicate with the management
• Review arrivals, departures, special preferences of the guests
• Looking after special occasions and Celebration Packages and make sure to liaising with the concerned departments by participating in the daily and monthly meetings

Greenwich, England, United Kingdom

• Providing quality service to the customers by responding to their requests promptly, efficiently during the check-in and check-out and throughout their stay
• Maintained strict security with credit and all kinds of transactions, accounting procedures, issues of rom key and guest confidentiality
• Handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills
• Induct new staff into the team, department and Hotel in the first week of their employment and ensure all staff under control and carrying out their duties in accordance with
• Assisted F&B department as a welcome host for managing the breakfast buffet of the guests

Dehradun, Uttarakhand, India

• Oversaw visitors grievances/queries in a polite and friendly manner thusresolved problems and produced effective solutions. Formulated smartsales pitch thus elevated 25% higher student's admission than pastrecords.
• Composed new methods of course promotion and implementedimproved working techniques for more profit and success oforganisation. Managed appointments and directed to the designated areas.Organised front desk and.
• Trained new staff and partnered them in understanding aboutorganisation’s policies, history rules and regulations resulting into properfunctioning of the team. Inspired team honestly and composed quicksolutions..

Chandigarh, India

• Undertook multichannel sourcing, performancemanagement, compensation / benefits like medical, pensionsschemes, Payroll management and outlined welfare thus resulted intooverall satisfaction of employees.
• Managed general administration duties like assisted senior H.R,headedbook-keeping, analysed data confidentiality and enabled client/vendormanagement.
• Crafted healthy employee relations and withStakeholders, directors, managers and supervisors, led to organisedTeamwork and better efficiency and productivity.
• Actively hired, screened, short-listed, interviewed candidates and headedtheir Recruitment. Analysed relevant skills and abilities for the organisation'scurrent and future needs. Mediated grievances and delivering.
• Organised events which led to mass recruitment such as jobfairs, campus, walk-ins and contributed towards company'sRepute. Negotiated salaries. Participated as a dynamic go-getter with abilityto work under pressure and.

Dehradun, Uttarakhand, India

• Individually consulted customers and resolved queriesefficiently. Greeted visitors cheerfully and initiated 30% more admissionsthen last year in the academy. Compiled fees collected, documents anddrafted files of the.
• Directed group counselling activities face to face and meetings resultedinto student's progress. Managed grievances/complaints professionally. Logged student grades, attendance and Conducted tests when tutor is absent.
• Influenced students and team's emotional and mental well-being whichled to healthy minds and success of the academy. Observed development inTeaching methods and reported director, further implemented changes, ifany.
• Ensured the cleanliness of the entire academy, especially reception.Managed petty cash management resulted into cut down of officeexpenses. Organised recreational activities for staff and students thuscreating.
• Tracked online and offline marketing every time new batch is formed andupdated about the Guidelines to students and staff

Business Management, Business/Commerce, General, A

Certificate, Cipd Level 3 In People Practice

Bachelor Of Arts (B.A.), Sociology, History, Politics