Devika D Email & Phone Number

- Designed wireframes to align business and tech teams on system features. - Mapped workflows in MS Visio, improving clarity and stakeholder alignment. - Documented business requirements in FRDs for seamless development. - Analyzed workflows and data to define scope and conduct cost/benefit analyses. - Converted problem statements into structured design solutions. - Led sprint planning, addressing bottlenecks for timely execution. - Managed IT asset separation plans, ensuring continuity and resource efficiency. - Prioritized IT assets based on dependencies and business impact. - Supported UI design, testing, UAT, and post-production for smooth transitions. - Enhanced business processes to boost operational efficiency.

- Created 20+ BRDs/FRDs through workshops and interviews, enhancing IT-business communication. - Defined project goals with stakeholders, improving process efficiency by 30%. - Automated banking tasks, reducing manual work by 30% and saving 500+ hours annually. - Analyzed transactional data via SQL/Excel, cutting loan processing time by 25%. - Implemented a digital onboarding system, reducing onboarding time by 70%. - Automated Tableau reports, boosting accuracy by 95% and cutting reporting time by 60%. - Leveraged Excel/VBA to streamline data processing, reducing time by 35%. - Ensured data quality and integrity across large datasets. - Managed Agile sprints in Jira, improving on-time delivery by 40%. - Led UAT, reducing defects by 15% and meeting business objectives. - Built Tableau dashboards for real-time insights and better decisions. - Conducted ad-hoc data analysis to optimize business processes.

Michigan, United States

- Conducted requirements gathering for a claims processing system, reducing processing time by 25% and enhancing service delivery. - Led Salesforce integration gap analysis, achieving a 30% increase in user adoption. - Created process flow diagrams in MS Visio, reducing project delays by 15% and streamlining workflows. - Managed UAT sessions, ensuring a 98% defect-free launch of a healthcare provider portal. - Leveraged SQL and Tableau to analyze system performance, reducing downtime by 20%. - Documented user stories and managed sprints in Jira, incorporating stakeholder feedback for system enhancements. - Improved data integrity by cutting manual entry errors by 40%. - Automated compliance reporting, halving effort and improving accuracy by 40%, ensuring timely regulatory compliance.

Hyderabad, Telangana, India

- Gathered and analyzed business requirements for process improvements and system enhancements, resulting in a 20% increase in operational efficiency for internal tools.- Conducted comprehensive data analysis using SQL and Excel, providing actionable insights that drove a 15% increase in productivity for cross-functional teams.- Collaborated with stakeholders across various departments to develop Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs), improving clarity and project communication.- Led user acceptance testing (UAT) for system updates, ensuring that business requirements were met, which reduced post-launch defects by 25%.- Developed and maintained process flow diagrams and wireframes using MS Visio to align technical teams with business goals, reducing project delivery times by 10%.- Worked with Agile teams to prioritize and manage product backlog in Jira, enhancing the prioritization of key features and improving on-time project delivery by 30%.- Partnered with the data science team to create custom reports and dashboards in Tableau, leading to a 40% improvement in data-driven decision-making.- Spearheaded the implementation of a new customer feedback system, which improved data collection accuracy by 35%, enhancing customer experience insights.

Master Of Science - Ms

Bachelor'S Of Technology, Computer Science