Working as a Project Coordinator for Govati products & helping business in Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures. Documenting and following up on important actions and decisions from meetings.

Working as a senior Analyst in Lending Services Centre (NZ Ops) team. Work involves analysis of accounts, decision making and problem resolution.5+ years of experience in Lending services Centre (NZ Ops) – Work involves processing customer’s requests ranging from providing funds, restructuring the loans, carrying on pay offs, expertise in loan corrections and rectifications, Exceptions handling, verifying loan documents, creating documentations such as Loan Repayment Holidays, Loan Variation Letters etc. (end to end processing).

Hinduja Global Solutions Ltd at Bangalore (Client: Humana Inc)Designation: Claim Processing Executive from February 2010 to January 2013.Key Responsibilities:• Validating processed claims for overpayment and setting up the recovery process for the reason related to COB (Coordination of benefits). • Acquiring knowledge of related areas of the project• Claim processing and attaining assigned targets, maintaining quality.• Understanding and adhering to quality standards.• Update and maintain production/quality reports and submit to the supervisor. • Identifying process improvement opportunities and reporting the same to the supervisor.• To import training and assist junior claim examiners on the job training.• Handling escalations within the team.• Preparing and presenting Turn around Time report to check for aged work items