Devika Naidu Email & Phone Number

Lead the rollout of Virtual Visit appointments in the Fraser Health Ambulatory clinicsLiaised with internal and external stakeholders to gather clinical/business requirements, identify solutions and build collaborative partnerships for the Primary Care Network (PCN) initiatives and other FH initiativesKnowledge of interfaces and integration between EHR and EMPI to assist in troubleshooting XML and HL7 messages between various downstream systemsPerformed data mapping and standardization of various EHR data elements to create a consistent standard user interfaceDocumented and identified use cases, current/future state and gap analysis to support best clinical practicesDeveloped detailed test scripts with oversight on in-depth testing and problem resolution.Provided hands-on application support to usersCompleted privacy impact assessments and core security requirementLead and consulted on multiple enterprise Fraser Health (FH) initiatives by adhering to project management methodologies

Managed the health information auditing program at Fraser Health, including the expansion of auditing software capabilities, on-boarding new applications, and audit program application supportReviewed Privacy Impact Assessments (PIAs) to ensure privacy principles and standards are adhered for all new software, hardware, and project requestsLead privacy breach containment and investigations including reporting of incidents to BC’s Office of the Information and Privacy Commissioner

Processed release of information requests as per Freedom of Information and Protection of Privacy Act (FIPPA). Conducted quantitative analysis and chart assembly to patient medical records