Devika Pokale Email & Phone Number

St. Catharines, Ontario, Canada

Barrie, Ontario, Canada

 Accurately completed various administrative tasks. Effectively managed and supported the front desk staff, addressing and resolving their concerns. Developed biweekly schedules for the front desk team. Led content development and managed all social media platforms, promoting campus events. Conducted night audits, reconciled invoices, and prepared month-end reports. Assisted in the professional development of staff members. Proactively addressed conflicts with customers and ensured appropriate resolutions. Acted as the manager on call on a rotational basis.

Barrie, Ontario, Canada

 Ensured the health and safety of the residents while handling the front desk Worked in an adaptive environment while providing excellent customer service Analyzed data for any discrepancies by compiling excel sheets Conducted night audit for three properties

Kolhapur, Maharashtra, India

 Overlooked staff members, provided them with required guidance, and solved work conflicts Resolved customer complaints and enhanced customer service Delivered promotional strategies to increase the sale of products  Handled cash register at times

Postgraduation, Global Business Management

Some of the courses taken are International Marketing and Sales Management, International Human Resource Management, Financial Management.

Bachelor Of Commerce - Bcom, Advance Accounting, 85%

Activities and Societies: Volunteered at a old age homeGreat knowledge of Advance Accounting