- Developed comprehensive Learning and Development (L&D) materials tailored to diverse organizational needs, focusing on enhancing employee skills, knowledge & performance.- Designed and delivered engaging training programs, workshops, and e-learning modules that facilitated effective knowledge transfer and skill development.- Created quizzes, assessments, and evaluation tools for academic institutions to support student learning, measure understanding, and provide actionable feedback for improvement.- Collaborated with subject matter experts to ensure content accuracy, relevance, and alignment with both corporate and educational goals.- Utilized instructional design principles and adult learning theories to develop interactive and learner-centric content that drives engagement and retention.- Conducted needs assessments and gap analyses to identify training requirements & develop customized training solutions for various industries.- Leveraged multimedia tools & platforms to create visually appealing and interactive training materials that cater to different learning styles.- Continuously evaluated & refined training content based on feedback, assessments, and changing needs to ensure effectiveness and relevance.

I’m currently working in Zoom Insurance Broker where am managing positive partnerships with our existing clients and identifying new businesses while working in a diversified role of Account Manager and Product Consultant, aiding the sales team with the betterment of client relationship; existing and prospective.