Devika Shiwshankar Email & Phone Number

Mississauga, Ontario, Canada

Ensuring doctors and health care professionals are settled into their family practice conducting business as per the ministry of health. Coordinating and managing medical office assistants, lab technicians, RPN, doctors and support staff across multiple clinics. Training new hires, improving clinic processes and assisting in the transition of clinic capacity from 30/40 patients a day to 60+. Managing 16 doctors and a team of 8. Coordinating the Hamilton Birth Control and Sexual Health clinic to… Show more Ensuring doctors and health care professionals are settled into their family practice conducting business as per the ministry of health. Coordinating and managing medical office assistants, lab technicians, RPN, doctors and support staff across multiple clinics. Training new hires, improving clinic processes and assisting in the transition of clinic capacity from 30/40 patients a day to 60+. Managing 16 doctors and a team of 8. Coordinating the Hamilton Birth Control and Sexual Health clinic to ensure prompt care is provided for high risk individuals. Professional Skills: Appointment Scheduling, Clerical Skills, Confidentiality, Customer Service, Industry Training, Phone Etiquette, Policies & Procedures, Requisition Management, Understand & Convey Complex Information. Show less

Georgetown, Demerara-Mahaica, Guyana

Designed a services booklet showcasing current services and advertising new services. Handle design conceptualization and implementation aligned to business goals and processes.

Georgetown, Demerara-Mahaica, Guyana

Lead designer working closely with company directors to design a services booklet. Provide instructions on strategic online placement to streamline business processes. Setup of new product email marketing campaign for new and existing clients showcasing new products. Created seasonal social media advertisements to increase brand awareness.

Hamilton, Ontario

Assisting Nissan customers with technical concerns. Informing customers on new and existing vehicle campaigns and facilitating next steps for complete repair and campaign closure. Providing warranty information, executing follow-ups, documenting customer and dealer disputes, warm transferring customers to other departments for further assistance and other duties. Problem solving all relevant concerns, execute effective communication and problem solving skills with different teams across… Show more Assisting Nissan customers with technical concerns. Informing customers on new and existing vehicle campaigns and facilitating next steps for complete repair and campaign closure. Providing warranty information, executing follow-ups, documenting customer and dealer disputes, warm transferring customers to other departments for further assistance and other duties. Problem solving all relevant concerns, execute effective communication and problem solving skills with different teams across different levels. Show less

Ontario, Canada

Providing Business Administration and Graphic Design support to current students. Actively engage and support peers on a one-to-one basis with class content. Identify assistance types, providing academic support to students, developing a focused study plan for individual students, assisting students with bookings, acting as a communicator between the learning support center (LSC) and students, providing more clarity on course content, meet and greet, providing LSC information to new students… Show more Providing Business Administration and Graphic Design support to current students. Actively engage and support peers on a one-to-one basis with class content. Identify assistance types, providing academic support to students, developing a focused study plan for individual students, assisting students with bookings, acting as a communicator between the learning support center (LSC) and students, providing more clarity on course content, meet and greet, providing LSC information to new students, and being a LSC representative during Mohawk's orientation. Show less

Mississauga, Ontario

Converting an 8-paged photo-based soccer apparel catalog to a 30-page illustrative/vector-based catalog. Designed a matching 2-page product guide that displayed all main sellers for quick distribution and fast ordering and shipping. Brainstorming with company owner, creating wireframes, creating visual and physical samples, creating sketches, offering creative direction, and designed 75+ vector assets. Converting .jpg into pixel-perfect images that are print-ready. Working with printers to… Show more Converting an 8-paged photo-based soccer apparel catalog to a 30-page illustrative/vector-based catalog. Designed a matching 2-page product guide that displayed all main sellers for quick distribution and fast ordering and shipping. Brainstorming with company owner, creating wireframes, creating visual and physical samples, creating sketches, offering creative direction, and designed 75+ vector assets. Converting .jpg into pixel-perfect images that are print-ready. Working with printers to ensure all deliverables are print-ready. Working with the Adobe creative suite. Show less

North York, Ontario, Canada

Assembling actual sized toy boxes. Cutting, folding and gluing making sure dieline is designed correctly and box assembles as described to house toy/game. Checking for colour quality, errors in design, errors in photography and errors in dieline.

Providing quality-of-life care to seniors in a high-paced environment, gathering vital information from residents, documenting, and inputting data into EHR systems. Making general observations of resident physical and cognitive changes and reporting to RN. Providing Wound Care, Practicing Safe Mobility Procedures, First-Aid, and Compassionate Care as required. Assisting activity coordinator in planning and set-up of resident activities. Occasionally communicating with family members with a… Show more Providing quality-of-life care to seniors in a high-paced environment, gathering vital information from residents, documenting, and inputting data into EHR systems. Making general observations of resident physical and cognitive changes and reporting to RN. Providing Wound Care, Practicing Safe Mobility Procedures, First-Aid, and Compassionate Care as required. Assisting activity coordinator in planning and set-up of resident activities. Occasionally communicating with family members with a friendly demeanor and providing general information regarding Revera Inc. Show less

Diploma, Business Administration And Management, General

Advanced Diploma, Graphic Design

TECHNOLOGY: Adobe Photoshop Adobe Illustrator Adobe Indesign Adobe Dreamweaver HTML & CSS CorelDraw X7 Windows/Mac platform KNOWLEDGE.

Certified Nursing Assistant, Health Care