Hr Operations Advisor
Acted as the point of contact for candidates after the Offer has been accepted. Inputs data in the CSPI tool and followed through on steps required to push the candidature forward. Coordinated BGV initiation, worked through ICIMS to ensure the work program is managed seamlessly. Maintained efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity. Maintained up-to-date DTPs and content on policies, procedures & FAQs. Continuously strived to gain customer satisfaction and minimize complaints on the delivery of HR Operations Services, supported complete India.