Madelyn Deville Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Program Coordinator and single point of contact for the Program Manager Supporting 9 concurrent projects in the pipeline Responsible for all project board meetings including scheduling and minute taking Run meetings on behalf of the Program Manager Ownership of Actions, Issues and Risks registers and follow-on activities Created the financial control sheet, i.e. budget, forecast and variance for all spend categories Created and managed the test defects for hypercare Recruitment management, including agency communications and contract resolution Manage documentation, version control and standards for the program (e.g.Sharepoint/Confluence) Financial tracking, reporting and administration, working closely with Accounts & Finance teams,utilising SAP and CAAPs financial systems

Sydney, Australia

- Supporting Managed Network Services Senior Project Manager- Stakeholder engagement/liaison- Database/document management- Meeting coordination and minutes- Recruitment - On boarding staff- Working with several Tier - 1 vendors- Project communications- Define process maps/org charts- Managing office relocation- Ensure project compliance to program defined framework - Deliverable managment

Sydney, Australia

Wide range of administration duties as well as recruitment, HR and IT support.

Sydney, Australia

• Personal Assistant for GoldRock Consulting, a small consulting business• Diary management and co-ordinating meetings• Documentation of Actions and Decisions Register in Excel following meetings• Answer business phones and generally ensure all commitments are attended• Managed the busy Calendars through Outlook synced to Executives through Gmail• Proxy spokesperson for the executives at other events / discussions• Provide administrative support in a timely courteous manner• Minute taking in stakeholder meetings• Manage a high volume of work within an environment of competing priorities• Introduction to Prince II methodologies for successful project delivery

Sydney, Australia

• Hired by owners to manage and oversee the daily running • Responsible for managing and organising 9-12 staff • Used Excel to complete end of day café closing, cash accounting, banking and creating and refining monthly staff rosters• Liaised with vendors to resolve incidents/ issues • Negotiated with vendors and sourced new supplies to improve café efficiency and bottom line profitability• Aided with standard business procedures e.g. timesheet management, schedules, time management, daily takings and then provide weekly reports for stakeholders using Excel and Word.• Performed all relevant HR functions related to hiring and managing of staff• Created marketing and promotional material such as advertisements, flyers and specials offers

Whistler, Canada

• Managed customer itinerary for activities according to abilities and time restraints• Led activity groups and ensured strong guidance to ensure guest safety and enjoyment• Regularly reported back to management with guest feedback and activity status• Created/updated website for a horse riding business to assist the owner for improved social engagement• Generally performed a number of hospitality and tourism jobs across many sectors and locations, such as front office manager, barista, maître d, met a lot of people and gained extensive “people” experience

Telford, Uk

• General office administration assistant for a Life Assurance Company• Processed information for policy details and remaining monies using Excel and Word• Wrote template letters for mail merges using Outlook and Word• Assisted in mail outs of completed information with reviews and approvals as appropriate

Masai Mara Game Reserve, Kenya

• Responsible for all aspects of the guests stay, menus, activities, rooms and travel plans being the single point of contact for all customer relations• Assisted in producing promotional material (including website creation and management) on social media to market new horse riding safaris in Kenya• Dealt with Travel Agency relationships, confirmed bookings and assisted with clients travel arrangements• Managed staff, rostering, wages, time off, performance management and regular reports to the owners• Oversaw procurement and essential stocks and supplies to the camp e.g. food, water, oil for generator• Problem solved solutions to critical incidents and disruptions such as supply trucks breaking down• Assisted in delivering a project from start to finish to upgrade current infrastructure (upgrading services and utilities in the lodges) with minimal disturbance to customers and no loss of revenue

Wolverhampton, Uk

• Produced and organised press packs and liaised with Press and PR as appropriate• Assisted in booking location and travel arrangements for quest speakers.• Completed and analysed research data for the event• Produced Statistical analysis report on data findings• Assembled, maintained and collated project information and research for the event• Produced a Statistical Analysis Report using Excel and data analysis techniques for project managers• Organised room layout and refreshments, co-ordinated catering and managed RSVPs

Newcastle, Uk

• Started with a blank canvas and created the event from scratch• Project managed all tasks, schedules, issues and risks leading up to and during the event• Negotiated a competitive price for advertising in local and regional newspapers and ran the promotions• Selected the venue and date and organised catering, seating and overall timekeeping• Chaired the final event and managed the hour by hour event on the day• Sourced and booked guest speakers for the event• Created and managed the full budget, including speakers, flights/trains, tickets, venue hire, advertising, promotions and catering

Bachelor Of Science (Bsc), Animal Sciences

A- Levels, Maths, Chemistry, Biology, Latin, General Studies