Remy Deville Email & Phone Number

United States

Louisiana, United States

Home improvement company launched after hurricane Laura & Delta to help Louisiana residents get back into their homes at a fair price and quality work. We focus on the following areas:- Roofing- Exterior Siding (Vinyl, Fiber Cement, LP Smart, Shiplap, etc)- Flooring- Aluminum Caps (Fascia, Garage, Doors, Windows)- Interior / Exterior Trim

Lake Charles, Louisiana

Classy wine / craft cocktail bar

Lake Charles, Louisiana Area

Houston Area, Texas

■ Utilize a wide range of marketing strategies to penetrate the Houston, Texas market and develop a profitable client database, cultivating professional relationships with a variety of businesses and private clubs in the greater Houston area through intensive outreach, including large-scale, locally-hosted events■ Initiate contact with "inactive" former customers, and utilize a broad range of sales skills to encourage returning to Pinnacle properties■ Consistently exceed all quarterly revenue goals in sales to both inactive and active clientele, and ensure all clients are pleased with all aspects of their relationship with Pinnacle■ Plan and execute a variety of targeted group events for all properties nationwide

Houston, Texas Area

■ Recruited, trained, retrained all departments to Forbes Standards■ Motivated all employees to increase their efficiency by organizing various programs■ Developed various S.O.Ps to promote operational consistency■ Directed overall activities of the Front Desk, Guest Services (valet/bell/concierge), Reservations.■ Represented the General Manager in all operational issues during the PM shift.■ Managed Front Office scheduling■ Hotel Tripadvisor Rating increased to #71 (out of 149) from #128 which ranked us at #2 in our comp set.■ Developed a sales strategy which lead to our success in enrollments for our loyalty program “Travel Pass.” We have achieved #1 in our company for the last 8 months.

Little Rock, Arkansas

■ Developed / Maintained relationships with VIPs■ Oversaw Concierge and Concierge Lounge■ Oversaw the Front Office, Valet Operations during evening hours and represents the General Manager in guest related situations

■ Responsible for developing clientele relations, overseeing end-to-end satisfaction, and managing hotel/event/gaming satisfaction ■ Grew clientele from zero to over three hundred active players, often using cold leads to acquire new business for the property■ Expected to manage all dissatisfaction issues effectively and creatively■ Oversaw daily operation of bell hop, valet, front desk, and housekeeping for over 1000 rooms■ Worked with casino hosts to leverage room upgrades and comps to increase player satisfaction■ Trained and developed front desk “lead” teammates who supervised individual departments