• Diagnose on-plane low- and high-power electronics, sensors, audio/video systems, and aviation controls through a networked computer system using a Java UI and Bash scripting• Repair and maintain in-flight testing, power & fluid distribution, and RF air-to-ground communication systems• Analyzed aircraft sensor data for defects in various sensors and systems• Led hardware maintenance teams with goals of employee and customer safety, hardware integration, and performance• Provided expert consultation on hardware design and configuration• Interfaced between all parts of aircraft production, testing, and maintenance

• Collaborated with 10+ frontend and backend developers to create various web apps across various organizations, including a Google Maps clone for students on Cornell’s campus• Utilized geocaching and various location data APIs to deliver fast and accurate results• Built frontend and backend using XAMPP tech stack + Python• Exploited existing campus network architecture to catalyze data acquisition process

• Developed a call quality management system using Visual Basic and C# which increased customer satisfaction by 18%• Performed data entry and analysis from telephone calls, emails, and paperwork for over 70 claims daily• Navigated and organized a claims database using MySQL and a simple GUI• Collaborated with at least three senior level personnel weekly to schedule company-wide events

• Maintained site reliability by collaborating with senior software engineers and backend developers • Addressed production bugs using Kanban, Jira, and Confluence for team and project management • Applied Linux, Bash, and C++ knowledge to develop and test on up to three headless virtual machines