Devin A. Muth Email & Phone Number

Facilitated as many as 4 two-week long training classes per month of between 15-35 trainees eachTrained agents on a primary as well as up to three additional subcampaignsTrained both new hires as well as existing personnel Worked closely with client in developing and implementing curriculumPerformed instructional design techniques while doing soImplemented.

Lead team of 60+ employees Facilitated new-hire training classes almost monthlyTrained new hires on policy and procedure in handling as many as 150 outbound calls per day to perspective students of various educational institutions made via an automatic dialerInstructed on how to perform qualify and transfer techniques as well as appointment setting to get.

Contacted banks, trades, and commercial credit bureaus to determine lending risk and deposits needed for new accounts/ordersResponsible for monitoring all new orders in credit approval queue and releasing for order production in most timely manor possiblePrepared documents negotiating terms on large-dollar ordersMonitored all parent and subsidiary company.