Employ comprehensive wellness, nutrition & recovery programs based on individualized and specific needs. Formulate detailed reports on a bi-weekly basis which represent client intake and expenditure values. Conduct educational seminars based on client reports ensuring implementation of formulated strategies and retention of concepts. Conduct all financial forecasting, budgeting, and payroll. Maintain above adequate SEO and market share, utilizing media and face to face tactics. ϖ 100% Satisfaction Rating.

Developed comprehensive compliance templates for a variety of health promotion programs. Conducted inspections and audits of all programs both virtually and on-site. Served as a consultant for the implementation and success of a variety of employee health initiatives, that conformed to the standards of the Wellness Council of America (WELCOA). Consulted with on-sight managers to ensure sustained improvement and utilization of health promotion strategies.

As an acting manager, I set the standard for operational development, sales goals, attrition, and utilization among my region. I am also responsible for leading and developing my staff to not only meet but exceed company standards. This is accomplished by creating an atmosphere for social bonding and cohesiveness among my staff as well as for our members. I provide one-on-one and small-group peer coaching sessions for staff, focusing on job performance and issues related to sales and customer service quality. Responsible for the training of new employees and periodic evaluation of performance and correction in areas of concern.

Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.Met existing customers to review current services and expand sales opportunities.Recorded accurate and efficient records in the customer database.Created strategic brand building events to expand the current product portfolio.Identified prospective customers by using business directories and following leads from existing clients.Contacted new and existing customers to discuss how their needs could be met through specific products and services.Negotiated prices, terms of sales and service agreements.Consulted with businesses to supply accurate product and service information.

Acted as a liaison between various organizations to promote wellness and company values. Represented the organization through speaking events and training sessions. Implemented a variety of strategies to maintain positive relationships between existing customers as well as to develop new customers. Trained and mentored staff to ensure smooth adaptation of newly implemented programs. Maintained compliance of OSHA and HIPPA. Implemented a variety of strategies to maintain positive relationships between existing customers as well as to develop new customers.

Developed incentive programs, implemented program designs, conducted clinical testing, completed weekly inventory, processed and recorded member retention, conducted and managed company fitness activities, conducted fitness training and fitness testing, taught group fitness classes.