• Conducts quantitative and qualitative data analysis to review physical and chemical properties within various products• Utilizes statistical process control (SPC) tools to detect and communicate data trends • Develops safety practices within daily administrative tasks by applying ISO 17 025 principles and Lean Six Sigma tools• Troubleshoots panels, broths, testing machines, hardware and software in the lab to ensure optimal efficiency• Manages an active directory including user accounts and permissions• Familiar with GMP, GDP and GLP• Maintains a clean and organized lab environment• Interprets testing results in plain language to senior level managers for potential rework/ disposition instructions

• Converted data into a user-friendly format to be used as an aide in effective decision making• Utilized data analysis to examine, enhance and produce images of physical evidence including latent fingerprints, palm prints and images from photographs and videotapes• Corresponded frequently with data analyst, data engineer, machine learning engineers and project/functional leads• Managed, architected and analyzed big data in order to build data driven insights and high impact data models• Identified potential issues and risks during the analytics project implementation and suggest mitigation strategies• Prepared and presented project deliverables to stakeholders in a digestible format• Maintained proper files to house images on storage• Operated digital cameras and other technical equipment to capture images of crime scenes, victims and physical evidence• Prepared detailed and comprehensive reports on crime scene processing and intake forms• Prepared and presented evidence, photographs, and sketches to testify in criminal courts

• Organized and analyzed quantitative and qualitative data for Baltimore City clinics• Facilitated regularly scheduled meetings with providers to present updates regarding updated policies and techniques within Baltimore City Health Department• Developed detailed specifications of the application and document in a format that can be used for coding applications including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA and other internal customers• Collaborated with technical staff to understand data usage, lineage and attributes. Performed or reviewed coding to render specifications into application functionalities, screens or outputs.• Developed a test plan/application in development status or debug an application in production • Assured key stakeholders by assisting with application security assessments, SOX controls, HIPAA assessments and any other IT compliance or regulatory requirements• Assisted with the architectural risk analysis and threat modelling by consulting with project teams and obtaining supporting documentation• Created JIRA tickets for resolution by developers

• Positioned as Team Lead for the development of the Central Evidence Unit• Prepared scientific reports and conducted technical and administrative peer reviews to measure quality assurance• Maintained strong knowledge of installation with the ability to troubleshoot Windows servers• Created, configured and administered active directory domains and forests, as well as adding new users to existing domains or forests• Utilized various security tools and processes such as Splunk, Tenable ACAS, STIG View and SCAP tool• Facilitated training to unit members through classroom instruction and field training• Managed NIST RMF and DoD cyber security policies in accordance with programs cyber security assessment and authorization implementation• Managed VMWare and VCenter

• Supported and maintained user account information including rights, security and system groups• Maintained working knowledge of TCP/IP networking and related network services (i.e., DNS, SMTP, DHCP, etc.)• Initiated and completed the installation of new hardware such as monitors, docking stations and keyboards for customers• Utilized Windows 10, deployments, O365/MS Office to support remote users• Experienced with directory management, cloud-based identity access management, routing/switching protocols and technology

• Developed individualized instructional assignments for students with various learning abilities • Resolved a wide range of system issues, troubleshooting software and hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels• Facilitated extra-curricular activities within the science, technology, engineering, arts and math (STEAM) program and developed weekly lab assignments to enhance knowledge retention among students• Provided technical assistance pertaining to Active Directory and SSO in planning and development of new projects• Performed duties of group policy administration, troubleshooting, documenting and implementation• Conducted storage capacity planning in order to facilitate data migration efforts within a production environment• Recommended and implemented improvements to the Active Directory environment

• Designed and developed various workstations layouts for science professors within the institutions• Acted as first line of technical support by responding to end user calls, gathering information to resolve the issues in a timely, accurate and professional manner• Displayed proficiency with data management principles, developing processes and procedures for program support and training• Performed installations, security vulnerability remediation, upgrades and troubleshooting of network, workstation, server and phone system hardware and software• Provided asset management support including the inventory and accountability of all mobile devices• Performed Desktop support for faculty and staff at Coppin State University