Devin Biglow Email & Phone Number

Las Vegas, Nv, Us

Gilbert, Arizona, Us

I manage North American (West Coast) Sales for ZEVx. We offer an all-electric conversion for class 2-5 vehicles on both new and used vehicles.

Las Vegas, Nevada, Us

I responsible for driving revenue growth by: - Identifying and engaging new client prospects - maintaining and growing existing Data Foundry client relationships - collaborating across Switch teams to achieve sales targets.

Oakville, On, Ca

Oakville, On, Ca

Brentwood, Tennessee, Us

Worked with key stakeholders to define and document business requirements and manage 100% accuracy in over 40 events including: Sundance Film Festival, Mobile World Conference and Consumer Electronics Show (CES) Tracked down and or gained reimbursement for more than $100,000 worth of lost equipment Lead facilitation, management, and troubleshooting of over 1,000 Google VR/AR hardware assets for timely delivery to events around the world Introduced alternative solutions for equipment preparation to key stakeholders Worked with Stakeholders and Developers on the testing of new A/R equipment prior to its public announce at CES

Brentwood, Tennessee, Us

​ Mountain View, CA - March 2017 - November 2017 Recognized for supporting Google’s Daydream team operation while procuring on-time delivery of ARcore average calibration test data, which was used to generate AR calibrations for 100 million devices worldwide. Utilized knowledge of Android OS to successfully ship out 2-5 Google Daydream event kits per week. Networked with contacts for UPS and FEDEX on domestic shipping of released and unreleased V/R and A/R hardware Minimized daily tasks of management by training all new hires on data collecting, uploading and organizing. Flashed the latest android operating system to an abundance of Samsung, Lenovo, Pixel, and Asus branded devices. Championed data collection (foreign and domestic) for Google Project Tango which was featured in Google’s I/O in May, 2017. Designed a database via Google sheets to maintain and organized collected data Created and maintained multiple Google documents dedicated standard operating procedures for equipment use and preparation

Jacksonville, Fl, Us

Aligned with 7 sales reps under 4 different sales managers to provide data management of order entry and web support on high profile Building Maintenance companies Used inventory allocation and multi-warehouse coordination with more than 10 warehouses spanning from Northern Washington (State) to Southern California in the reduction of 1000s of back-ordered items Front-lined the management of information - email, fax and phone call - between sales reps and P.O.C.s (point of contact) for companies regarding, but not limited to: order entry, invoicing and payments, credit lines, budget management, building access information, return/damaged shipments, special order requests (items I can find but the company doesn’t sell), inventory analysis, new account set up, order history and product details. Received numerous awards and recognition for outstanding support.

Jacksonville, Fl, Us

Supported a sales team of 40+ providing exceptional sales and customer support to grow the $1.7 billion business, including establishing new accounts, resolving product availability issues, structuring price quotes and researching sales data and customer usage data. Improved company productivity by in-bounding 65 - 95 phone calls and emails per day. Coordinated with up to 20 account managers and advised on some of the most complex issues requiring significant coordination across the company Quickly developed depth and breadth of knowledge and expertise across 14 brands and more than 10 categories, including janitorial and sanitation, plumbing, lighting and electrical and security and safety, providing significant added value to all conversations Efficiently sourced, priced and shipped products using Unisys and RS600 (ERP) systems that are conjoined with complex network of 50 U.S. warehouses Provided advanced access to RS600 (ERP) based on proven skills and knowledge of the back-end system. Trained and mentored up to 10 customer support specialists to date successfully transferring the knowledge, skills and tools necessary to independently and proficiently handle calls within two weeks of hire – ‘go to’ leader when Team Leads are not present. Proactively created and shared training tools, including a keyboard aid to visually identify RS600 F-functions (ERP) significantly reducing response time by more than 40% and accelerating training time by up to two days. Advise and train up to 75 clients weekly on accessing and utilizing a recently launched e-commerce website effectively overcoming resistance and uncertainty to migrate customers towards the online platform. Advised and assisted in product consolidation where products from CLEANSOURCE and JANPAK brands are being merged into the SUPPLYWORKS brand’s database

Quickly promoted to oversee quality of more than 10,000 commercial and residential deliveries daily driving towards an overall efficiency and quality rate of over 98% throughout the greater Wichita area. Collaborated with a team of 3 to design and implement a mapping and labeling system for newly launched Home Delivery division handling over 4K packages daily across more than 60 zip codes. Partnered daily with 12 owner/operators to map routes for a team of 22 drivers effectively reducing route times by up to 90 minutes reducing over $150/driver in overtime. Developed and implemented a best-practice phone system and process allowing drivers to address delivery issues real-time – pitched and trained new processes to over 30 owners and drivers quickly gaining buy-in and compliance o Empowered drivers to address issues independently reduced daily calls from 20 to two while maintaining quality rates o Achieved 100% efficiencies within six months leading to a roll out of the model to the Ground Delivery division representing over 44 routes – promoted to oversee quality for both divisions in 2010. Successfully built and launched a “Service Appointment” delivery model for a highly mobile group of 12 Pharmaceutical Representative improving the efficiency and accuracy of over 100 large, complex deliveries monthly from 60% to over 98%. Oversaw all Hazardous Material audits for 10 months reconciling and preparing all necessary OSHA documentation on up to 40 shipments monthly while incurring no fine.

Bellevue, Wa, Us