Devin Bowermaster Email & Phone Number

Boise, Idaho Area

John Berryhill Restaurant’s (Berryhill & Co). – Boise, ID 208-387-3553As a Manger I was responsible for Front of house operations and guest satisfaction.Particularly effective in providing excellence in hospitality services.Excellent capability of anticipating guests’ needs and fulfilling them appropriately.Working knowledge of the food service industry.Exceptional attention to detail.Ability to be patient under stressful circumstances.Ability to maintain pleasant demeanor all timesUnderstanding of handling financial transactionsWell-honed ability to work in a multilingual / multicultural environment.Able to multitask effectively.Conversant in problem resolution and conflict management.Profound understanding of setting tables with appropriate cutlery.Knowledge of different glasses used for different beverages.Skilled in folding napkins.Exceptional communication skills.Committed to take and deliver instructions with accuracy.Proficient in maintaining a clean and sanitized work place.Adept at using suggestive selling practices with the utmost of subtlety.Advanced Beer and Wine Knowledge.Skilled waiter of large/banquet parties.Managing the entire staff of the restaurant and coordinating their work.Responsible for increasing the business of the restaurant. Provide customer support by resolving their complaints about service or food quality.Meeting and greeting customers and organize table reservations.Maintain high standard quality hygiene, health and safety.

Emerald IHOP – Boise, ID 208-322-4467I am responsible for managing both front of house and back of house.Managing the entire staff of the restaurant and coordinating their work.Responsible for increasing the business of the restaurant. Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly.Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit.Set budgets and execute plans for department sales, product purchase and staff development.Coordinating and managing the entire operation of restaurant by scheduling shifts.Provide customer support by resolving their complaints about service or food quality.Meeting and greeting customers and organize table reservations.Recruiting, training and motivating staff.Maintain high standard quality hygiene, health and safety.

As a fine dining waiter I was responsible for Front of house operations and guest satisfaction.• Particularly effective in providing excellence in hospitality services.• Excellent capability of anticipating guests’ needs and fulfilling them appropriately.• Working knowledge of the food service industry.• Exceptional attention to detail.• Ability to be patient under stressful circumstances.• Ability to maintain pleasant demeanor all times• Understanding of handling financial transactions• Well-honed ability to work in a multilingual / multicultural environment.• Able to multitask effectively.• Conversant in problem resolution and conflict management.• Profound understanding of setting tables with appropriate cutlery.• Knowledge of different glasses used for different beverages.• Skilled in folding napkins.• Exceptional communication skills.• Committed to take and deliver instructions with accuracy.• Proficient in maintaining a clean and sanitized work place.• Adept at using suggestive selling practices with the utmost of subtlety.• Advanced Beer and Wine Knowledge.• Skilled waiter of large/banquet parties.

Education record

Psychology