Devin Bransfield Email & Phone Number

Virginia Beach, Va, Us

Norfolk, Virginia, United States

Norfolk, Virginia, United States

Norfolk, Virginia

Led team of three Apprentices in front-end quality assurance and testing for proprietary web systems built on .NET framework, Informatica workflows, Oracle, MySQL, and Microsoft SQL Server Acted as the direct contact for the team’s SME, meeting often to discuss new testing methods and relaying that information to the teamDefect tracking and prioritization using VersionOne as a part of a development team within the SAFe agile frameworkUtilized Cisco AnyConnect VPN and Citrix Workspace to connect to a secured private networkUtilized video conferencing and messaging tools such as Webex Teams, Webex Meetings, and Skype to communicate with company stakeholdersImproved the on-boarding process by approximately 67% by streamlining and updating existing documentation Regularly met with members of the client’s automation team to propose opportunities for saving time and reducing errors in testing processesBuilt over 100 automated email templates using Silverpop, HTML, and CSSUtilized Jira to receive, review and respond to client requests for bug fixes and general work across end customer analytics dashboard systemCommunicated one-on-one with Product Owners throughout the work process, and followed up after work was completed to ensure the business’ requests were fulfilled accurately, and that the quality was up to the end customers’ standardCompeted in a company-sponsored Hack-a-thon with a team of fellow Apprentices, and placed in the top 3 teams for each award

Virginia Beach, Virginia

Bagger: June 2010-August 2010Cashier August 2010- January 2014Front End Supervisor January 2014 - September 2017Assistant Customer Service Manager September 2017- December 2018Analyzed sales projections and past sales data in order to allocate front end associates, ensuring that adequate coverage was availableInvestigated cash discrepancies to determine root causes reported findings to Customer Service Manager, Store Manager, and Corporate Accounting as appropriateActed as the first line of management for the front endUsed sales projections to forecast inventory and supplies Conducted interviews for new employeesWas responsible for keeping training documentation up to date, onboarding, and training new front end supervisors

Batten Student Center

Front Desk staffBuilding SupervisorMaintenance

Adult Studies Program

As treasurer, I was in charge of the Chapters Finances, including due collection and bill payment.

Associate'S Degree, Geology/Earth Science, General

Education record