Manages more than 90 employees to serve hundreds of customers daily with expert efficiency and to create a positive customer experienceMaintain catering client relationships and identify areas for outside growth to increase market impact, growing annual catering sales by 28% ($628,125.32/annually)Innovative approach to catering and marketing highlighted across Chick-fil-A chain in Create Magazine as shining example of sales growth and quality control initiativesWorks with diverse customer and employee base, problem-solving issues that may arise when working in interpersonal environmentsDevelops new leaders through mentorship, training, and delegation to run shifts and manage team membersAllocates resources, manages inventory, and monitors labor and product cost to continually improve profit marginsAbility to focus on both large-scale business needs and critical details, such as developing weekly schedule to ensure full staff coverage for 72 to 96 hour workweeks

Coaching and equipping leaders with practical tools aimed at increasing their influence while adding value to others.

Collaboratively leads 4-5 services per week at Hope Church, teaming with Creative Arts Director and band membersUtilizes scheduling software to assign and manage schedules for staff and volunteersDisciplined and dedicated, with time management skills which enable prompt attendance at weekly rehearsals, practices, and services, as well as incorporate independent practiceCreates original musical pieces and lyrical content for live performances and studio recordings

Assisted three new markets with Grand Openings to train and educate new employees on company standards and processes and assist new operators/owners with initial opening and launching of store