As Sales Director, I successfully oversee Inside Sales, Field Sales, and Partner Sales across three different lines of business. In my first year in this position, I achieved significant results, including a 400% year-over-year revenue growth from $8.5 million to $34 million.To support this growth, I have expanded the sales team by 322% by effectively managing the recruiting, onboarding, and training processes. Additionally, I have implemented new KPIs for measurement and growth attainment to ensure that the team remains focused on achieving our objectives.I also focus on increasing ancillary sales, which results in a 739% year-over-year growth and an additional $2.5 million in revenue annually. To achieve this, I have implemented a new sales process and CRM, which improves our ability to track and manage sales activities.

In my role as Vice President of Sales, I was able to achieve significant results within a short period of time. Specifically, I led efforts to increase monthly sales by 295% in just three months, resulting in monthly recurring revenue growing from $115,000 to $340,000.In addition, I was able to improve the performance of the existing account executive team, which allowed me to double the team's size within the first three months of my tenure. To achieve this, I implemented a comprehensive training and enablement program.I also played a critical role in developing a successful go-to-market strategy for the company's first SaaS product. Furthermore, I was responsible for establishing a robust reporting capability to track key performance indicators (KPIs) across the entire sales funnel.I led a six-month project to onboard and implement Salesforce as our new CRM, which greatly enhanced our sales management capabilities.

As the former Senior Vice President of Sales & Operations, I had the privilege of leading a talented group of Sales VPs and Senior Directors. My focus was on expanding marketing and customer acquisition for our existing clients while exploring new verticals and territories.In my role, I oversaw sales leadership for all supporting departments, including talent acquisition, staffing and planning, customer service, sales enablement, telephony development, and compliance,The holistic approach proved to be successful, with our efforts resulting in over $200 million in revenue.By working closely with each department, I ensured that our team operated cohesively to achieve our sales objectives. I was committed to fostering a collaborative environment that empowered our sales leaders to succeed, and I was dedicated to ensuring that our organization remained responsive to the evolving needs of our clients and the marketplace.

As Vice President of Operations at Clearlink, I played a key role in building out sales reporting for all business units and introduced new KPIs to measure performance. I was responsible for overseeing territory planning, sales and capacity forecasting, and handling procurement of the sales and operation tech stack.In addition to these core responsibilities, I also launched several programs within capacity planning, call monitoring, and quality assurance that increased employee engagement and performance. These initiatives contributed to increased revenue and EBITDA for the organization.Throughout my tenure, I remained focused on fostering a collaborative environment that encouraged cross-functional collaboration and teamwork. I am proud to have played a pivotal role in driving the growth and success of Clearlink.

As Vice President of Sales and General Manager, I was responsible for selling marketing and customer acquisition solutions to the top telecommunications enterprises in the nation. Over the course of my tenure, I consistently met quota with over 200% annual growth.In my role, I oversaw three business units with P&L responsibilities and was responsible for business development and client services for these units. Additionally, I managed the onboarding and professional development of over 200 sales executives and sales leadership.By fostering a collaborative and results-driven environment, I was able to effectively lead and develop a high-performing sales team that consistently exceeded targets. My success was driven by a strong focus on strategy development, execution, and operational excellence.

As an Assistant Controller at Clearlink and sister companies, I was responsible for managing accounts payable, accounts receivable, and payroll. During my time in this role, I became proficient in using both Great Plains and Peachtree accounting software. I took it upon myself to build financial reports that helped me gain a better understanding of revenue and the customer journey, which in turn influenced the top and bottom line.My hard work and dedication did not go unnoticed, as I was named the 2009 Employee of the Year and the first-ever Employee Impact Award Winner. These recognitions were a testament to my commitment to excellence and my ability to drive results through innovative and effective financial management practices.

As Inside Sales Manager, I hired and onboarded +50 sales agents to 4 different sales teams with an emphasis on performance. I launched new incentive programs and commission structure focused on driving revenue effectively. Also, I had the opportunity to lead leaders and build engagement and trust in my team.

As a Sales Executive for Clearlink, I Prided myself on providing a great buying experience for the customers. Redefined what performance looked like for inside sales at Clearlink, by optimizing each interaction to maximize conversion. I was named Sales Rep of the Year in 2007 for my contributions.