Devin Defendis Email & Phone Number

• Counseled survivors of domestic violence, which included individual therapy, life skills coaching, motivational interviewing, and connections to local resources• Facilitated weekly educational and processing groups on domestic violence; topics include empowerment, impacts of domestic violence on adults and children, the cycle of violence, healthy relationships, and boundary setting • Increased funding opportunities by researching and identifying new potential funders• Guided departmental leadership in formulating messaging and value propositions • Coordinated community education programming for local police departments

• Assisted leadership in program design and development• Supervised three undergraduate-level interns • Developed efficient service-delivery processes; trained and supervised staff in implementation• Created an online database for client-file management; audited all files and brought them up to date• Coordinated educational programming and taught refugees Vocational English as a Second Language • Provided career development services, including resume and job-search assistance• Planned and organized back-to-school events serving more than 400 refugee children

Santa Ana, California

• Increased volunteer staffing by developing and implementing a brand ambassador program• Provided in-home case management to isolated older adults • Coordinated social events for seniors in the community to increase independence and socialization

Phoenix, Arizona Area

• Developed educational curricula and coordinated onsite empowerment, safety, and parenting courses• Supported participants in recognizing and overcoming the effects of domestic violence• Responded professionally to and intervened in crisis situations• Connected participants to community resources, including permanent housing and income support• Co-created self-sufficiency goals with participants; developed detailed strategies for achieving goals • Assessed participants’ biopsychosocial, employment, and education needs; tailored service plans• Prepared, cleaned, and packed participants’ rooms; maintained campus facilities • Monitored participants’ self-administration of medications • Maintained excellent client records and service documentation

Phoenix, Arizona Area

Master’S Degree, Social Work

Bachelor’S Degree, Communication, General