Devin Dornbos Email & Phone Number

Cape Coral, FL

Florida, United States

I handle customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. I work with customers to align their preferences with brand needs and actively up-sell each business opportunity to maximize revenue and drive customer loyalty. Verify that business is turned over properly.

Naples, Florida, United States

I perform general office duties to support the Sales & Marketing Team (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages.

Install, maintain, or repair security systems, alarm devices, doorlocks, garage doors, emergency pendant and related equipment, following blueprints of electrical layouts and building plans. Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and telephone wiring in order to connect components.

Fort Myers, Florida, United States

As a Customer Service Representative I was responsible for providing excellent customer service in a team based environment in all aspects of patient business activity within the Practice/Department. Responsibilities included handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications.

I was responsible for handling all aspects of guest relations. Provided information about the hotel and services while resolving guest concerns. High reservation call volume booking in accordance with AAA five diamond and Forbes standards. After 9 months in the role I was promoted to Reservations Mentor. I was responsible for training newly hired.

Fort Myers, Florida, United States

Proactively and consistently monitored all team member calls to observe employee’s quality which includes their demeanor, technical accuracy, conformity to company and client policies and procedures.Oversaw the direction, supervision and day to day activities of up to 15-25 non-exempt individuals within a service center, sales, or operations environment. I.

Fort Myers, Florida, United States

I was responsible for maintaining a strong relationship with the client through onsite visits and calls to determine. I often would utilized job board and social media to headhunt top talent. Guided Recruiters assigned to the account with daily game plans to ensure all open job orders were on target to be filled.Completed all necessary electronic paperwork.

Fort Myers, Florida, United States

Previous Roles: Technical Support Agent, Security Agent, Service Dispatch Agent and Team Manager. I setup repairs for members who were in their second-year warranty for their TVs and Computers. Logged into the client's computer to resolve issues. Offered over the phone technical support to users with various levels of IT proficiency. Ensured time sheets.