Devin Forester Email & Phone Number

Gallatin, Tn, Us

Gallatin, Tennessee, United States

Nashville, Tennessee, United States

1. Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.2. Drive the Business Development of the branch to deliver both strong team and individual performance through personal productivity, in the areas of Truist strategy including Small Business, Mass Affluent, @Work Financial Wellness, Integrated Relationship Management partnership.3. Drive branch revenue through Small Business development and new client strategies. Drive the growth of Mass Affluent and Small Business expertise through branch routines of face to face appointments with clients, outbound calling, and prospecting.4. Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and build the Brand.5. Responsible for successfully executing on the Branch Engagement Routines by leading, growing, coaching and motivating teammates, to fulfill the Purpose Mission and Values for client's financial success and team empowerment. Proactively engage consumer and small business client base through effective outbound calling.6. Partnership with Integrated Relationship Management and Operations partners. Partner with the Area Operations Officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics and ensuring that all required training is successfully completed by the entire team. Proactively collaborate with all IRM and key line of business partners to Lead and promote One Team culture within branch through One Team/Business Partnerships. 7. Responsible for Human Capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of branch team.

Nashville, Tennessee, United States

1. Strong individual and team sales/referral performance in deposits, loans, investment and other product lines. 2. Direction, leadership, and coaching of superior sales and service behaviors and activities by the entire team 3. Developing and execution of plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch. 4. Accountability for maximizing sales and customer satisfaction, and minimizing operating losses, by executing the plays and strategies outlined for the branch. 5. Reviewing performance results via Edge$ell, QlikView and other sources to assess performance and make necessary adjustments in team capabilities, teammate coaching, etc. 6. Successfully executing the Client Execution Model (CEM) plays, coaches teammates, and utilizes branch performance metrics in order to manage and measure branch success. 7. Conducting new client prospecting efforts to bring in new client relationships, while also maintaining and expanding existing personal and business banking relationships. 8. Ensuring branch compliance with bank procedures, internal controls, and risk management policies. 9. Ensuring that all business transactions and practices in the individual’s span of control comply with all regulations and our Company Code of Conduct. 10. Ensuring that all required training is successfully completed by the entire team.

Mount Juliet, Tennessee, United States

1. Strong individual and team sales/referral performance in deposits, loans, investment and other product lines.2. Direction, leadership, and coaching of superior sales and service behaviors and activities by the entire team3. Developing and execution of plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch.4. Accountability for maximizing sales and customer satisfaction, and minimizing operating losses, by executing the plays and strategies outlined for the branch.5. Reviewing performance results via Edge$ell, QlikView and other sources to assess performance and make necessary adjustments in team capabilities, teammate coaching, etc.6. Successfully executing the Client Execution Model (CEM) plays, coaches teammates, and utilizes branch performance metrics in order to manage and measure branch success.7. Conducting new client prospecting efforts to bring in new client relationships, while also maintaining and expanding existing personal and business banking relationships.8. Ensuring branch compliance with bank procedures, internal controls, and risk management policies.9. Ensuring that all business transactions and practices in the individual’s span of control comply with all regulations and our Company Code of Conduct.10. Ensuring that all required training is successfully completed by the entire team.

Goodlettsville, Tennessee

1. Strong individual and team sales/referral performance in deposits, loans, investment and other product lines.2. Direction, leadership, and coaching of superior sales and service behaviors and activities by the entire team3. Developing and execution of plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch.4. Accountability for maximizing sales and customer satisfaction, and minimizing operating losses, by executing the plays and strategies outlined for the branch.5. Reviewing performance results via Edge$ell, QlikView and other sources to assess performance and make necessary adjustments in team capabilities, teammate coaching, etc.6. Successfully executing the Client Execution Model (CEM) plays, coaches teammates, and utilizes branch performance metrics in order to manage and measure branch success.7. Conducting new client prospecting efforts to bring in new client relationships, while also maintaining and expanding existing personal and business banking relationships.8. Ensuring branch compliance with bank procedures, internal controls, and risk management policies.9. Ensuring that all business transactions and practices in the individual’s span of control comply with all regulations and our Company Code of Conduct. 10. Ensuring that all required training is successfully completed by the entire team.

Goodlettsville, Tennessee

1. Provided industry-leading client service skills2. Achieved branch and individual sales, service, and referral goals3. Operated in a team environment where duties included a mix of management, sales/referrals and transaction responsibility4. Provided operations oversight; ensured compliance with policies and procedures. 5. Supervised branch teammates by participating in performance reviews, selection, and performance counseling. 6. Ensured compliance with internal controls, operational procedures and risk management policies.7. Responsible for sales and service activities that include store prospecting, and assisting clients on platform and teller transactions.

Madison, Tennessee

1. Ensures accurate receipt, storage, and shipment/transfer of product to and from store along with all aspects of building maintenance (exterior and interior).2. Ensures Inventory employees prepare for truck arrival, loading and unloading procedures; accurately record and safely handle merchandise; process all product paperwork; home delivery; send backs, and damage claims are all executed as per SOP3. Maintains company and location visual merchandising standards by ensuring merchandise is displayed according to planograms and functionality checks have been completed.4. Ensures proper training of new employees; assess skills and knowledge of each team member; tailor training to specific needs of the learner; create individual learning and development plans/processes to insure that each employee is able to contribute fully.

Madison, Tennessee

1. Creates relationships and identify customer needs while recommending appropriate solutions to drive both individual and team sales, margin, accessories and overall performance.2. Applies extensive sales experience, knowledge and expertise to act as the Subject Matter Expert in each department. This includes validating or approving product pricing, signage, availability and display functions of all ad items.3. Provides leadership to the sales staff including setting clear expectations, giving direction, mentoring, and providing development of department sales personnel.4. Contributes to the delivery of optimal customer service by recruiting, training, scheduling and retaining customer focused full-time and part-time department personnel5. Resolve complex customer issues or escalations as needed while proactively equipping line-level associates with tools on addressing customer concerns.