Devin Johnson Email & Phone Number

- Assist the store manager team with efficient operation of the store.- Ensure every customer receives outstanding service.- I'm aware of store sale targets and KPIs and performing to exceed these regularly.- Promote brand loyalty by offering a first class luxury customer service.- Support colleagues with achieving and increasing sales.- Encourage personal development and coach staff on product knowledge and procedures.- Follow season floor plans to place merchandise in an appealing manner to attract customers and increase sales.- Place signage throughout the storefront windows as welcome mats into the store.

New York City Metropolitan Area

- Identify and maximize sale opportunities to ensure sales targets were achieved and exceeded.- Outfit building and cross selling with each individual customer.- Consistently deliver customer service expectations by ensuring expert product knowledge and up to date knowledge with the latest store ranges and promotions.- Develop the brand name and image of the company with all company policies and procedures.- Deliver high visual merchandising standards, ensuring the store housekeeping standards are continually achieved.- Responsible for opening and closing the store in the absence of any other manager.- Assume managerial responsibilities by supporting team members in training, responding to emails and phone calls, and any security processes.- Create visual displays in the retail space to enhance the appeal of the overall in-store display.

New York

-Maintained visual appeal of displays and work areas-Developed positive customer relationships through friendly greetings and excellent service.-Outfit every customer depending on the needs of the customer.-Processed cash and card transactions at the point of sale.-Performed a mixture of sales and inventory to help calculate shortage all the way through the customer interaction.

New York City Metropolitan Area

- Responded to the wants and needs of customers.- Maintained constant interaction with people entering and leaving the store.- Monitored performance of myself and the team to maintain a goal for the week.- Organized clientele by first time visitors with notes to better understand their wants and needs.