Devin Kelly (Eckert) Email & Phone Number

Markets: Sports and Education

Buffalo/Niagara, New York Area

 Collaborate with clients to develop menus and create inspired settings to exceed event expectations while maintaining budget guidelines Coordinate and oversee the execution of meetings and conventions. Including managing guest room blocks of over 350 peak night rooms, and events with over 1,000 attendees.  Collaborate with clients to develop menus and create inspired settings to exceed event expectations while maintaining budget guidelines Coordinate and oversee the execution of meetings and conventions. Including managing guest room blocks of over 350 peak night rooms, and events with over 1,000 attendees.  Ensure all pertinent hotel departments receive comprehensive group details and group history Responsible for group forecasting and weekly projections Review and execute contracts to ensure accuracy of revenue, meeting space, and proper management of guest rooms Managed group credit prior to arrival, conduct daily bill reviews, composed the group invoice after group’s departure

-Supervising 5-15 individuals during a shift-Scheduling reservations and events for customers and groups up to 300 guests-Hiring, new hirer orientation, and the development of new staff training programs and incentives