- Making Discovery & Qualification to create proposals and deliver the best user experience-Utilizing persuasion & objection handling skills to upsell services and products to clients- Creating demos, proposals, invoices, and various documents and presentations- Collaborating with sales, marketing, and management teams to develop solutions and accomplish objectives Negotiating and closing sales by agreeing on terms and conditions

-Work in a fast-paced environment sorting and preparing mails for delivery -Deliver mail to mail boxes, receptacles and other designated areas in -Retrieve outgoing mail from businesses and residences- Collecting of monies for COD’s (Cash on Delivery) as well as mail marked “postage due”- Obtain signatures from customers for all mail that is registered, insured or certified- Lifting, carrying and delivering heavy bags of mail as well as packages of all sizes and leaving notices for packages that are undeliverable

-Developed captivating Facebook Ad Campaigns tailored to professionals, aligning with client objectives and brand awareness to increase in click through rates and higher engagements.-Utilized advanced Facebook tools and analytics for precise targeted audience segmentation, and achieving 100% boost in audience engagement within the professional niche.-Managed advertising budgets with precision, resulting in increasing campaign ROI’s by allocating resources effectively.-Conducted in-depth performance analysis using Facebook Ads Manager ensuring 100% improvement in conversion rates and consistent achievement of campaign objectives.-Optimized campaign strategies by continuous testing, refining, and iterating ad creatives, targeting criteria, budgets, and leading to enhancement in overall ROI.

- Enrolled +10 clients with different backgrounds in a day by pre-qualifying them and assessing their needs and mental condition by applying strong rapport building, flexibility and communication skills -Manage and coordinate referrals for clients relying on pre-qualification analyses. -Followed up with clients conducting meetings in person and over the phone/Zoom with customized questions to track their progress on long term goals and provide appropriate recommendations. -Established group sessions weekly for clients by presenting course actions to get rehabilitated from drug addiction. Morally support and encourage them by using excellent persuasion and verbal skills.

- Clear and concise communication used effectively with coworkers and inmates.- Assisted in the behavior modification process and procedures, as well as conflict resolution andmanagement of difficult situations.- Monitored and observed the offender's behavior and participation in programs and jobs as well as found solutions to unexpected situations using excellent problem-solving skills.- Conducted safety and security circulations of any deficiencies, unsafe conditions, or cleanliness issues, as well as a leadership role in the workplace, supervising and directing the actions of others.

- Oversaw a specialized support center, which acts as an out-of-classroom resource for students who need extra assistance by providing tailored guidance and support to help students stay on track and achieve their academic objectives.- Worked closely with individual students to drive positive behavioral transformation and empowers students to take control of their learning, make better decisions, and achieve their academic goals.- Assessing students' individual needs and providing targeted interventions uses innovative techniques to redirect students' behavior and drive positive outcomes.- Specialize in evaluating crisis situations and using solutions to de-escalate conflicts and resolve crises and resources we need to defuse conflicts and keep students safe.- Provide students with clear values and expectations, using techniques to reinforce these standards and enforce consequences when appropriate and deliver consistent consequences for inappropriate behavior, helping students understand the importance of accountability and responsibility in achieving their academic goals.

- Ensure the safety and security of all parties involved, including detained youth, staff, and thepublic and maintaining a secure and controlled environment, providing peace of mind for all.- Specialize in preparing detained youth for court appearances and providing transportation andescorts to medical, criminal justice, social services, and judicial facilities, from scheduling toreal-time updates, ensuring that youth are well-prepared and supported every step of the way.- Verifying that detained youth's services and programming are fully compliant with DJJ and courtorders, departmental policies, and regulations, using innovative technology solutions to facilitatethese processes- Accessing and analyzing data available through the Juvenile Justice Information System, to helpinform decision-making processes by leveraging data to inform policy and programmaticdecisions, ensuring that we are providing the most effective and efficient services possible toyouth in detention.