Devin Landers Email & Phone Number

Atlanta, Georgia, United States

-Delivered real-time logistics assistance to esteemed retail partners through various communication channels such as Slack, Zendesk, and email, guaranteeing the prompt resolution of time-sensitive client inquiries.-Acted as a bridge between clients and internal transportation/operations units, ensuring timely SLA by coordinating transit arrangements as required.-Maintained precise records of client volume forecasts and actual figures, providing essential data for transportation and warehouse teams in their planning endeavors through Metabase and Turvo dashboards.-Enforced the alignment of all middle-mile support decisions with both client-specific standards and overarching business standards.-Provided immediate support to clients, encompassing tasks like providing proof of deliveries, rectifying delivery issues, supplying order updates, and endorsing invoice approvals.-Escalated and effectively resolved operational incidents such as load missorts, late trucks, service disruptions, and shipping label inaccuracies.-Assisted the Live Client Operations Manager and the team by contributing to projects as needed.

Atlanta, Georgia, United States

-Curated content for AptAmigo’s Instagram, Facebook, and Pinterest.-Responded promptly to Google reviews.-Project Manager for monthly client newsletters.

Atlanta, Georgia, United States

-Coordinated and scheduled 10-15 multi-property tours per day on behalf of our clients.-Provided logistics support for 10 sales representatives and a team of rotating touring agents. -Developed and nurtured relationships with our property management partners. -Gather invoice information for building payments.-Conducted client calls and visits.-Collaborated and communicated directly with our sales team to deliver excellent customer service.-Operated custom CRM platform.

Atlanta, Georgia, United States

-Pre-qualified, toured, and closed prospective residents.-Processed applications and notified applicants of denial or approval. -Created lease agreements, renewals, move-in packages, and performed move-in/out inspections.-Managed client CRM technology. -Planned resident events, contests, and incentives for renewals.-Walk vacancies to ensure market readiness.-Ensured leasing office is stocked with office supplies.-Entered work order requests and any other resident needs.

Atlanta, Georgia, United States

-Answered all incoming lead calls and emails promptly.-Pre-qualified, toured, and closed prospective residents.-Processed applications and notified applicants of denial or approval.-Processed rent and any other lease fees. -Created lease agreements, renewals, move-in packages, and performed move-in/out inspections.-Managed Yardi database.-Planned resident events, contests, and incentives for renewals.-Entered work order requests and any other resident needs.

Atlanta, Georgia, United States

-Completed daily walk-throughs of the floor to ensure windows, mannequins, floor displays, and rails are maintained.-Worked with the stock team daily and assisted with processing, steaming, and merchandising of new products. -Executed floor moves and mannequin changes seasonally.-Answered phone calls and fulfilled online orders.-Ran POS transactions efficiently. -Maintained all housekeeping, visual merchandising, and replenishment standards.-Maintained client book for follow ups, special events, and promotions.