General Manager, Troon Privé at The Club at Porto Cima, and Director of Operations for The Lodge of Four Seasons, Cove Golf Course, and Ridge Golf Course since 2023. Manage operations for 54 holes of golf and over 100 employees at an 18-hole Jack Nicklaus Signature private club with 764 members, consistently top 5 in Missouri. Direct oversight of three Clubhouses, three Maintenance Facilities, Yacht Club Pool, Marina (127 slips), Fitness Center, Stay & Play Villa, Tennis Court, and eight F&B outlets.Spearheaded a comprehensive five-year capital project plan, including a $310,000 irrigation upgrade and 300-foot bridge renovation completed in May 2024. Monitor business volume forecasts across departments, advising adjustments to workforce, productivity, COS, operating costs, and other key metrics. Conducted Refundable Initiation Fee Audit, identifying $2M in adjustments, significantly reducing club liability. Lead strategic sales & marketing plans to achieve facility sales goals, leveraging key objectives, target segments, marketing & PR efforts, and Troon programs. Manage facility websites, social media channels, and search engine marketing campaigns. Ensure highest standards for food & beverage offerings and member events, including wine dinners, bourbon dinners, music nights, and pool parties.

Managing a staff of 28 employees at one of the best private golf clubs in Missouri. Amenities includes 18 holes of golf, Clubhouse Dining & Sand Trap Lounge, Yacht Club, Fitness Center, Tennis/Pickleball Courts, Private Marina, and Swimming Pool. The Jack Nicklaus Signature course at Porto Cima at the Lake of the Ozarks is the centerpiece of a private residential development and the 18-hole layout has consistently been ranked in Missouri's Top 10 list courses ever since it was opened. The Club at Porto Cima is the only on of its kind at a private golfing community in the Midwest. The Yacht Club is located near the clubhouse and enhances the amenities for the members by providing a swimming pool, fitness center, casual dining, and more. The Yacht Club also offers tennis courts and a 110-slip private marina.

Assists the General Manager in overseeing all aspects of club operations, including activities and relationships between members, guests and associates. Assists the General Manager with the financial responsibility for property. Also responsible for overseeing the delivery of sales & marketing programs and all sales associates.

• Participants with the development, administration and achievement of the annual golf revenue plan, with hotel play and other outside play as target market. • Leads the development and execution of strategic sales & marketing plans that effectively communicate overall facility sales goals, including strategic directions, key objectives, target segments, strategies, marketing & public relations and Troon programs on an ongoing basis. • Leads the development of all facility related pricing and marketing initiatives including dynamic based pricing strategies. • Strategically utilizes and understands different revenue opportunities for the facility, including local resorts and clubs, online third-party providers, the local competition and other partnerships or relationships, which offer revenue opportunities• Maintains a thorough understanding of golf operations; tee-sheet maximization; tournament maintenance schedules and group needs; and the key vendor relationships and the tools they offer to support and manage goals.• Monitors all financial reports/statements on a monthly basis and recommends effective corrective action in cases of any negative budget variance.

• Develop and implement sales, marketing, and public relations plans and strategies• Actively pursue new business, making a minimum of 20 sales calls a week• Work with corporate marketing department and outside agencies to create advertising and sales material• Build and maintain relationships with local media, hotels, and businesses to promote outings and Stay & Plays• Lead the group sales effort targeting corporate, charity, and traveling golf groups• Manage communication between departments to help ensure coordination of activities• Ensure all employees are fully trained to maximize customer satisfaction and generate revenue• Manage the website, eBlasts, social media accounts, and customer database• Conduct monthly meetings with Seneca Niagara Casino & Hotel, generating new ideas and packages• Ensure all casino patrons visiting the course are satisfied and cater to their needs• Assist with all revenue management and reporting to the client• Assure timely submission of all required operational, financial, budgetary, and sales report to client, GM, and Regional Director of Sales & Marketing• Handle numerous day-to-day operational duties at the golf course during the season

As the Golf Sales & Event Manager for Fowler’s Mill Golf Course I generated over $500,000 in tournament revenue and over 35,000 golf rounds in 2013•Create proposals, contracts, and invoices for every event with Microsoft Office Programs•Contact new corporations and charity organizations by phone, email, and face to face meetings•Conduct tours of the facility with new golf outings, weddings, and banquets events•Create monthly newsletters and weekly email blasts for different promotions at the course•Maintain the website, adding new content and pictures monthly•Opening and closing facility experience, schedule staffing for events and weddings•Train all outside staff and manage two to five workers during all golf outings & banquets•Assemble detailed event sheet for every event, which is distributed to every member of the Fowler’s Mill staff (golf shop staff, banquet staff, maintenance department, cart staff)•Create all advertisements and flyers for the course, cutting extra advertising costs out of budget•Excellent computer skills, created own scoring program in Microsoft Excel

As a Gameday Special Events Coordinator with the Cleveland Browns I act as a liaison between the NFL, Cleveland Browns, and the team’s guests they bring in to entertain the stadium•Assist with overall gameday operations of all preseason and regular season NFL games•Provide pregame activities for youth and season ticket holders•Guide any team guest entertainers throughout facility and relay them detailed instructions regarding meeting place, time, and the part of the game they will be performing on the field•Conduct promotions and performances coinciding with the NFL and TV timelines for the game