As Vice President, I've spearheaded the establishment of a streamlined operational platform for our Asset Base Brokerage, optimizing efficiency and client satisfaction. Leveraging my expertise in various TMS systems, I've empowered our incoming staff with the right tools for success. Additionally, I've designed and implemented enterprise-based account processes, ensuring a seamless experience within the logistics industry. My leadership extends to overseeing day-to-day operations for all accounts under the TWD umbrella, defining strong pillars, and maintaining competitive guidelines, ultimately driving the growth of our book of business for future success.

As an Executive Business Development Representative, I successfully expanded our book of business by nurturing strong client relationships through attentive service and honesty. My strategic approach to offering diverse logistics solutions enabled me to secure new customers and drive significant net new business, including a $2.4 million Freight Spend deal with SSI Schaeffer Systems (AIR and Ocean). Conducting regular touch points with customers allowed me to stay abreast of market trends and industry concerns, solidifying Fox Logistics as a trusted partner.

During my tenure as an Account Executive, I excelled in identifying and closing new customer business across all transportation modes. My commitment to attentive customer service and honest engagement allowed me to maintain strong relationships with existing clients. I offered valuable insights on market trends, equipment types, and industry concerns, contributing to the successful acquisition of net new business, including deals with Quantum Machinery and Component Sourcing.

As the Lead Carrier Sourcing Specialist, I played a vital role in delivering program requirements for 70+ consultants, adhering to established processes to ensure project success. My strong communication skills allowed me to maintain open dialogue with client stakeholders and project leaders, enabling efficient assignment arrangements. I developed and implemented pre-assignment workflows, streamlined onboarding processes for clients and consultants. My accountability for data quality and tracking supported engagements facilitated progress updates and trend analysis for both clients and internal stakeholders.

My role as a Logistics Coordinator and Account Executive at TQL allowed me to excel in a fast-paced environment, achieving Top 5% status among all coordinators in the Charlotte office. Recognized for my exceptional performance, I was honored with the prestigious TQL Producer's Club award in 2019. With a focus on strong negotiation skills, I secured carriers, generating an average of $15,000 of weekly brokerage revenue. My commitment to excellent customer service and industry knowledge maintained a sustainable book of business, solidifying my reputation as a dependable and results-driven professional.

As a Sales Representative, I achieved impressive sales volumes and a remarkable introduction-to-conversion close rate of 9%. My consultative approach provided customers with valuable information on vacation timeshares, increasing their spending flexibility and leading to successful deal closures.

As a Cold Call Sales Assistant, I effectively engaged consumers and skillfully closed various cold call deals while delivering expert guidance on digital marketing inquiries.

Crafted a diverse range of cocktails, delivering exceptional service and creating memorable experiences for patrons. As a Traveling Manager, oversaw and aided multiple Wet Willie's locations, ensuring consistent quality standards and operational efficiency throughout my tenure.