Devin Moran Email & Phone Number

Auburn Hills, Michigan, United States

• Act as DASH SME supporting Banking Center staff, Navigators during remote “Office Hours” meetings, ROMs, RSC Agents, and Solution Center Colleagues. Specialties include:o Branch balancingo Journal interpretationo.
• Use discretion when addressing user questions and concerns to escalate as appropriate
• Developed step by step troubleshooting documentation for Software and Hardware used in the Banking Centers including TCR machines, combination scanner and receipt printers, Cash Insight, BlueZone, and DASH
• Make recommendations for training initiatives, policy changes, and areas of focus to mitigate user error and increase support accuracy
• Monitor skill and knowledge levels for support staff and Banking Center staff either providing, or making recommendations for, enhanced training
• Provide one on one coaching to Solution Center, RSC, ROMs, and Banking Center staff

Auburn Hills, MI

Milford, MI

1960 Research Drive Suite 200 Troy, MI 48084

• Work on behalf of a variety of clients to identify, secure, and facilitate the placement of qualified candidates for Electrical, Embedded Software and Infotainment Engineering positions Process includes:
• Searching for qualified candidates utilizing a variety of methods including:o Prior contactso Internal sources such as Bullhorno Internet sources and job boards such as LinkedIn, CareerBuilder, Indeed, and Monstero.
• Qualifying candidates:o Initial pre – screeningo Ascertain compensation history and progressing to compensation negotiationo Determine long and short term goals of candidateo Discuss employment preferences and.
• Contacting candidates by phone, email, and LinkedIn
• Utilize Bullhorn to track all information pertaining to candidate process, resume, contact information, compensation information, and interview notes
• Prepare resume, develop professional summaries and skills matrices highlighting candidate background to the requirements, and submitting candidates to hiring authorities

3290 W. Big Beaver Road Suite 220 Troy, MI 48084

• Responsible for taking on any new accounts brought into the Engineering team by:o Learning the system for job orders and submittalso Ascertaining pertinent points of contact and establishing communicationo Obtaining.
• Trained new recruiters on how to utilize OpTech’s tools to the best of their ability
• Formatted and assigned new job orders as they came out from: o General Motorso Delphio Whirlpoolo Borg Warnero NS Internationalo Detroit Diesel
• Submitted candidates on behalf of recruiters to all of the above listed companies
• Reviewed and edited resumes and candidate submittal information prior to submission
• Full life cycle of coordination from job acquisition and assignment to onboarding new hires. This included:o Creation of templates used for a variety of needso Formatting and assigning new job orders as they came outo.

Multiple Locations, MI

• General Responsibilities:
• Answered phones and assisted patients or directed calls accordingly
• Prepared patient charts and delivered them to the appropriate parties when patients arrived
• Made patient appointment reminder calls
• Tracked arrival and departure of patients by checking in appointments in computer/signing them out as they leave
• Calculated and collected copay or deductible amounts then tracked correctly and with detail all transactions made in both patient chart and on payment log

Waterford, MI

• Responsibilities:
• Worked with Physical Therapy designs and taught patients correct exercise forms
• Supervised patients while exercising
• Administered ultrasound and electrical stimulation therapies
• Administered heat and cold therapies
• Entered detailed notes in patient charts

Waterford, MI

• Responsibilities:
• Assisted in food preparation, memorized and executed dining room set up
• Served dinners and presented desserts from tray
• Worked cooperatively with coworkers to clean and dismantle dining room

Waterford, MI

• Responsibilities:
• Prepared food to ingredient portion and weight specifications
• Greeted customers and took front counter orders
• Maintained cleanliness and tidiness of dining room and bathroomsDrive-thru window responsibilities:
• Greeted customers on headset in a timely manner, listened to orders and entered them into the register
• Repeated order back to customer and gave total