Devin Morgan Email & Phone Number

Solution Analyst:Conducted technical integration activities and requirement gathering sessions with IT business partnersSupported development of ELC artifacts and tracked ELC artifacts across stakeholders to ensure readiness for ELC milestone reviewsProvided information/documentation to support resourcing decisionsCustomer Integration & Readiness Analyst:Modernized and standardized processes for addressing taxpayer inquiries across all case management processes and systems to provide top-quality service to taxpayersLed the development an OCM approach to establish a repeatable process for onboarding & training users to increase utilization of ECMAssisted the client in using an organizational readiness approach to identify and close gaps prior to ECM system releases and communicate updates and changes to stakeholdersBuild Manager/DevOps:Assists the IRS Applications Development (AD) team by supporting DevOps implementation and build managementDeveloping the CI/CD pipeline, utilizing Infrastructure as Code practices, managing deployments across all environments, enforcing code quality standardsImplementing new tools and processes to increase build efficiencyPOC for automating deployment, using tools such as OpenShift and Groovy

Arlington Va

Provide Infrastructure build and deployment services to support implementation of Standalone Eligibility Service in Amazon Web Services, as well as other Data centersDriving a rigorous approach to solving problems in the context of global, economic, technology and social trendsHelp main the integrity and stability of our many environments from data centers (IBM and AWS) Use CA API Gateway Policy manager to maintain the stability of our environments securityUse Splunk, NewRelic, Jenkins, Ansible and Linux on a daily basis

Washington D.C. Metro Area

Developing, implementing and analyzing data requirements for planning and measurement systems.Analyzing performance of procurement activities against various procurement indicators and goals.Analyzing data to determine trends.Assistance in monitoring contract actions to ensure compliance with GSA policy, administrative procedures and regulations.

Alexandria, Virginia

Assesses a variety of situations that depend on the particulars of the assignment and/or the requesting staff member.Selects appropriate resources and applies those resources to the problem at hand.Develops and applies analytical methods to develop conclusions and recommendations for the problem resolution.Assists higher grade employees to plan strategies and perform complex audit evaluations of United States Postal Service information systems.

Washington, Dc

Install Windows updates, anti-virus updates, and other software security updates on Government computers.Troubleshoot escalated desktop support issues such as: hardware failure, operating system failure, and software application errors.Compile reports via an Office of Science ticketing system.Re-image computers as needed for employees.