Devin Morrill Email & Phone Number

South Burlington, Vt

• Import vendor price files of various formats into SQL database using MS Access• Ensure all price and product information in POS system is accurate and up to date• Provide product and sales reports to product buyers and management

• Worked closely with clients to develop highly visual SQL-based reports that were delivered in a variety of formats; including Excel or text files, regular automated emails, or web-based tools that allowed users to access reports on demand.• Worked with DBAs to create SQL database tables and ETLs to collect data from various sources that could be utilized for complex reporting.• Direct point of contact with clients and internal stakeholders to assess ad-hoc reporting needs and… Show more • Worked closely with clients to develop highly visual SQL-based reports that were delivered in a variety of formats; including Excel or text files, regular automated emails, or web-based tools that allowed users to access reports on demand.• Worked with DBAs to create SQL database tables and ETLs to collect data from various sources that could be utilized for complex reporting.• Direct point of contact with clients and internal stakeholders to assess ad-hoc reporting needs and effieciently collect and synthesize product, client, and sale information into actionable analysis Show less

• Point of contact between retailers and internal stakeholders on larger projects and complex issues• Escalation point and subject matter expert within the Support Center to reduce development escalation rates which resulted in issues being resolved quicker• Trained new hires for the CSE position to be proficient in their role, as well as on-going training to improve the overall skill set across the team• Supported MyWebGrocer retailers to ensure complete satisfaction and resolution… Show more • Point of contact between retailers and internal stakeholders on larger projects and complex issues• Escalation point and subject matter expert within the Support Center to reduce development escalation rates which resulted in issues being resolved quicker• Trained new hires for the CSE position to be proficient in their role, as well as on-going training to improve the overall skill set across the team• Supported MyWebGrocer retailers to ensure complete satisfaction and resolution of Problem Reports and Requests for Action• Standardized SQL queries used by fellow employees to increase efficiency• Wrote custom SQL reports used by Account Managers and Sales Show less

-Supervised student employees at the Circulation Desk and the Library Computer Lab.-Maintained and reported issues with library computers, photocopiers, and audio-visual equipment.-Communicated with a large constituency, including faculty, staff, students, and all other members of the Champlain College Community.

Bailey/Howe Library

Supervised all-night study space between normal library operating hours.Maintained printing equipment and performed troubleshooting for library computers.

Bailey/Howe Library

Oversaw facilities and provided patron support at several public service points.Supervised and trained student employees at several public service points.Performed troubleshooting for library computers.Organized book stacks maintenance and coordinated projects with other library staff.Maintained familiarity with library facilities, systems, equipment and collections.Maintained printers, scanning equipment, and photocopiers.Enforced library policy and worked with police… Show more Oversaw facilities and provided patron support at several public service points.Supervised and trained student employees at several public service points.Performed troubleshooting for library computers.Organized book stacks maintenance and coordinated projects with other library staff.Maintained familiarity with library facilities, systems, equipment and collections.Maintained printers, scanning equipment, and photocopiers.Enforced library policy and worked with police services to maintain security. Show less

Love Library

Updated and maintained patron database.Supervised student assistants.Coordinated lending operations for Interlibrary Loan and Link+ lending program.Hired, trained, and supervised student employees for the Interlibrary Loan lending department.Scanned reserve material and made available online to students via Blackboard.