Devin Percell Email & Phone Number

Los Angeles, California

Bend, Or

 Sales Team Management: Responsible for entire internal sales staff, regional rep groups and international distributors. Key Account Direct Management: Responsible for Guitar Center, Musicians Friend, American Musical Supply and Sam Ash Music accounts. International Distribution Direct Management: Responsible for the success of Breedlove distributors within 18 countries. Budgeting: Responsible for all sales budgets allocated between brand and sales channel. Sales Programs: Responsible for development of yearly and quarterly sales programs, incentives and communication. Marketing: Work closely with marketing department to develop sales tools, ads, campaigns and align key account needs. Event Coordination: Planning and coordination of trips and events for key accounts and international visitors. Travel: Monthly visits to Key accounts, annual visits to international distributors, 2 domestic trade shows per year, monthly travels with rep groups including independent dealer visits. Currently around 40% travel.

Bend, Or

 Sales: Strengthened business relationships including sales and support of Guitar Center Incorporated as well as Breedlove international distribution. Marketing: Managed all marketing materials associated with Key accounts including allocation of co-op dollars and paid ads. Budgeting: Budgeted for all trade funding dollars, travel, marketing and events concerning GCI and international sales. SKU Build and Maintenance: Created and managed all SKU’s within partners catalog and website. Vendornet Accounts: Managed all EDI websites for key partners including shipping, invoicing and shipment planning. Travel: Visited Key accounts monthly, international distributors yearly in addition to 2 domestic trade shows per year.

Eugene, Oregon Area

 Product development: Designed, prototyped, planned, ordered, priced, calculated margin and launched all internationally made Breedlove guitars, basses and mandolins. OEM Factory Management: Managed all OEM factories throughout China and South Korea. International travel: Completed quarterly visits to OEM factories in Korea and China in addition to international distributors for product training and support. P&L responsibility: Managed all budgets associated with the design, importation, warehousing, quality care, sales, freight and marketing of Breedlove international product. Analytical Responsibilities: Managed quick but educated decisions based on weekly inventory tracking, sell through, warehouse efficiency and purchasing patterns. Management: Oversaw all warehousing and quality-care personnel including supervisors and leads, 10 direct reports in all. Reporting includes cycle counts, on time delivery with a goal of 24-72 hours, yearly fiscal inventory, and warehouse layout and process improvements.

 Supply Chain Management: Negotiated contracts with domestic and international freight forwarders and brokers. Responsible for record keeping and tracking of all international and domestic shipments. Demand planning/Purchasing: Created yearly forecasts as well as monthly assessments and adjustments for USA made and OEM products. Purchased all OEM product on a monthly basis. MRP systems: Managed MRP planning function used within our SAP program. SOP creation and documentation: Created processes and documentation promoting efficiency and increasing communication within sales, logistics and warehousing. Warehouse Management: Managed a 5 person warehouse team responsible for daily cycle counts, warehouse layout, yearly inventory and all incoming and outgoing shipments. Quality Care Team Management: Managed a 5 person quality care team. Logistics Management: Managed all domestic and international movement of product in addition to permitting and compliance. Regularly worked with USFWS and USDA for international import/export. Warranty Department Manager: Staffed and led trainings for warranty and consumer service team members. Lean/5S Training: Worked with OMEP on the training and implementation of lean strategies.

Bend, Oregon

• Customer service lead, requiring excellent communication skills and judgment.• Warranty repair and replacement administrator.• Proficient in UPS domestic/international shipping and booking.• Management of EDI websites: Key accounts such as Guitar Center and Musician’s Friend.• International shipping: handled all international parcel shipments as well as freight coordination.• Required to accomplish multiple tasks efficiently in a fast-paced environment.• Detailed knowledge of both products as well as technical information.• Merchandise ordering, inventory, and some design.• Sales, international and domestic: Inside sales representative for Apple Music. Portland, Oregon.