Results-driven Business Systems Analyst | Project Management | Driving Excellence in IT SolutionsWelcome to my profile! I'm Devin Rivera, a seasoned Business Systems Analyst with over two years of dedicated experience and more than a decade in the dynamic realm of Information Technology. I specialize in project and product deployment, utilizing my expertise to optimize system performance and enhance overall business operations.In my recent role as a Business Systems Analyst at Stanford University, I played a pivotal role in strategically analyzing and migrating 100 business groups and 1,000+ users across Stanford University, Stanford Adult Hospitals, and Stanford Children's Hospitals from Avaya to the Cisco Unified Contact Center Enterprise platform. My proficiency extends to detailed business requirements formulation, project documentation, and facilitating effective project planning. My ability to troubleshoot complex issues and optimize the quality of systems has been demonstrated through successful project deliveries.Previously, at Panasonic Avionics Corporation, I served as a Data Management Specialist, leading a support team and engaging with inventory management software to streamline global business operations. My commitment to maximizing productivity and efficiency is evident in my experience supporting technical teams, delivering effective training, and ensuring seamless data management.I bring a customer-first mindset, valuing collaboration and rapid execution to meet evolving business needs. Let's connect and explore how my skills in project management, technical leadership, and business system analysis can contribute to the success of your organization.