Manage 1000+ plus work hours per week. Oversight of a behavioral health clinics security program, freestanding emergency department, urgent care clinic, and Poudre valley main hospital. Maintained joint commission compliance and standards. Conduct crisis prevention training for security staff and ancillary staff.Liaison between Fort Collins Police Department and Client. Reduce NBOT by hiring and talent retention with exquisite training and interpersonal skills.Verbal… Show more Manage 1000+ plus work hours per week. Oversight of a behavioral health clinics security program, freestanding emergency department, urgent care clinic, and Poudre valley main hospital. Maintained joint commission compliance and standards. Conduct crisis prevention training for security staff and ancillary staff.Liaison between Fort Collins Police Department and Client. Reduce NBOT by hiring and talent retention with exquisite training and interpersonal skills.Verbal de-escalation and physical de-escalation of patients or visitors demonstrating risk behaviors. Manage KPI and QBR data within the client contract. Show less

Managed 956 hours weekly, assisted with ASHER duties, created and maintained security risk assessments, primary contact for third party security equipment vendors. Oversaw security projects and directly assisted to ensure accuracy. In this position I was the liaison between on-site hospital executives, FBI, SCN, DPD, and Denver sheriff. In this role I maintained maximum staffing by running monthly hiring events and ensuring consistent applicant flow. I managed NBOT and compliances.

Assisted with onboarding of new officers and manage schedules utilizing WINTEAM services. Maintained communication with client and Allied Universal leadership. Maintained low NBOT data through hiring retention and training measures. Assisted with project coordination and Capital Expense Report data. Manage shift of staff while attending client meetings and participating in community outreach events. Managed 26 staff members totaling 752 work hours a week. Assisted with… Show more Assisted with onboarding of new officers and manage schedules utilizing WINTEAM services. Maintained communication with client and Allied Universal leadership. Maintained low NBOT data through hiring retention and training measures. Assisted with project coordination and Capital Expense Report data. Manage shift of staff while attending client meetings and participating in community outreach events. Managed 26 staff members totaling 752 work hours a week. Assisted with contractual renewal and hour distribution. Show less

Managed a team of 4 officers, assisted with completing compliance measures and training.Attended meetings with Account Management to discuss trends. Worked with clinical staff to problem solve and participated in security response drills. Utilized verbal de-escalation and physical de-escalation to maintain safe and secure environment. Completed equipment checks of duress alarm system and camera system to ensure all security equipment functioned properly. Resolved conflict… Show more Managed a team of 4 officers, assisted with completing compliance measures and training.Attended meetings with Account Management to discuss trends. Worked with clinical staff to problem solve and participated in security response drills. Utilized verbal de-escalation and physical de-escalation to maintain safe and secure environment. Completed equipment checks of duress alarm system and camera system to ensure all security equipment functioned properly. Resolved conflict with staff and customer. Trained officers and onboarding supervisors utilizing competency checklist. Show less

Managed a team of 4 officers, assisted with completing compliance measures and training.Attended meetings with Account Management to discuss trends. Worked with clinical staff to problem solve and participated in security response drills. Utilized verbal de-escalation and physical de-escalation to maintain safe and secure environment. Completed equipment checks of duress alarm system and camera system to ensure all security equipment functioned properly. Resolved conflict… Show more Managed a team of 4 officers, assisted with completing compliance measures and training.Attended meetings with Account Management to discuss trends. Worked with clinical staff to problem solve and participated in security response drills. Utilized verbal de-escalation and physical de-escalation to maintain safe and secure environment. Completed equipment checks of duress alarm system and camera system to ensure all security equipment functioned properly. Resolved conflict with staff and customer. Trained officers and onboarding supervisors utilizing competency checklist. Show less

Healthcare security officer that utilized verbal de-escalation and physical de-escalation. Certified Taser security officer. Completed required report writing. Conducted patrols of hospital facility ensuring safety and security of campus. Reported any safety issues directly to program management and facilities to have risk mitigated.

Maintained a safe ramp environment for ramp agents. Maintained tracking ability of incoming and outgoing flights that needed to be loaded and taxied out. Executed successful time management with quick turnaround of flights. Ensure baggage loading of aircraft’s were done in a quick and safe manner. Addressed any customer concerns with customers.