I have a strong background in Information Technology, blending technical expertise with excellent teamwork and leadership abilities. Building relationships is a natural strength, and I stay current with technology trends to make informed decisions. Problem-solving is my forte, particularly in Desktop Administration, Help Desk Support, and IT Management. I'm skilled in tools like ServiceNow, VMware vSphere, and provide exceptional Technical Support. I'm also adept at troubleshooting, whether it's Windows Server, VMware, or managing cloud services like Office 365. My knowledge extends to Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Active Directory, while my communication skills ensure smooth collaboration and support in IT environments.