Promoted to Assistant Manager in one of the 8 largest branches in the region. Consistent top performer managing over 5 large accounts and 400 vehicles on average, valued at $150,000 in monthly revenue.Increased monthly customer service score from 74% to 95% in Quarter 2 2019 by consistently seeking and recommending process improvements to ensure high quality customer service.Assisted with the development, implementation and maintenance of overall branch business and operational strategy. Analyzed branch revenue and proactively recommended additional services and solutions to increase profit margin, customer loyalty and retention.Supervised and trained a team of 10-12 management trainees and administered/recommended disciplinary action, promotions, etc. Participated in recruitment, interviewing and hiring of branch employees.Enterprise Top Performing Assistant Manager, December 2018

Participated in all aspects of business operations including sales, marketing, operations and customer service. Established business by identifying and selling prospects and maintaining relationships with clients.Responsible for providing service and marketing to mid-sized accounts. Regained lost account and increased branch revenue by $16,000 in Quarter 4.Maintained sales pipeline, consistently met and exceeded revenue targets and company goals, managed a team of 3 vehicle service agents.Enterprise Top Performing Management Trainee, March, April and June 2018Enterprise Best Persons Program, September 2018; promoted to highest revenue producing airport location in the region