Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.Monitor receiving, shipping, and selling patterns for assigned store.Champion initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.Oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. Monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages.Respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations.ORC Captain for District.Interview associates for dishonest activity.

Captain of ORC investigations for the districtCovered multiple stores while stores had open positions.Identifies theft trends within assigned locationDevelops and implements theft prevention strategies to reduce exposureDevelops and implements store awareness programs addressing theft, safety, inventory and shortage controlOversees the stores Electronic Article Surveillance (EAS) and product protection programsConducts internal investigations in compliance with Kohl's guidelinesConducts surveillance and apprehension in compliance with Kohl's guidelines.Conducts operational audits to ensure best practice complianceAssesses operational and shortage control proceduresCommunicates assessment results to store managementConducts inspections to ensure store is in compliance with Kohl's policies and proceduresWorks to create a culture of honesty and impression of control in the storeSupervises Loss Prevention Officers and Loss Prevention Service SpecialistsMaintains customer service awarenessCommunicates new and updated policiesRecruits and trains new LP AssociatesProvides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals.

Investigate and Apprehend known ORC subjects.Monitor public areas for unusual activity and potential threats.Monitor security systems like alarms and closed-circuit cameras.Identify potential loss from customers or staff.Follow and confront a potential person of interest who is suspected of shoplifting.Document theft and other violations of securityWork with law enforcement to detain suspects of shoplifting or dishonest employees.