I am currently pursuing a Bachelor of Applied Technology in Operations Management at Palo Alto College, with anticipated graduation in 2026. As an Audience Service Associate at Texas Public Radio, I leverage my communication and organizational expertise to provide exceptional support to listeners and donors. My role encompasses managing inquiries, processing donations and memberships, maintaining accurate records, and assisting with event production and outreach initiatives. I am deeply committed to advancing the mission of public radio to inform, educate, and inspire communities.With over a decade of professional experience in administrative and customer service roles, I bring a proven ability to streamline operations, resolve challenges, and ensure client satisfaction. My skills include cross-departmental collaboration, data accuracy, and operational analysis, which I have applied in diverse industries, including sales, installation, and entertainment. I am dedicated to continuous learning, professional growth, and driving impactful organizational success.